Behavioral Product Analyst, Entry Level

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Job Summary:

Doxy.me is the world's most loved telemedicine solution, on a mission to connect the world to the future of healthcare. They are seeking a Behavioral Product Analyst to build and lead a new analytics program, focusing on product analytics, data curation, and applied research to drive product decisions and corporate strategy.

Responsibilities:

• Investigate user behavior and uncover insights about engagement, retention, conversion, and adoption.

• Design and analyze A/B tests, funnels, and cohorts to support key product decisions.

• Define/refine KPIs and metrics to measure product performance and user value.

• Partner closely with Product, Growth, and Strategy teams to inform roadmap and go-to-market.

• Leverage tools like Mixpanel, Amplitude, or Pendo to analyze user journeys.

• Tell compelling stories with data that drive clarity and action for non-technical stakeholders.

• Write clean, efficient queries and prepare datasets that power analytics (using tools like Segment, Sigma, Snowflake, Datadog).

• Collaborate with data engineers to ensure a reliable and scalable analytics environment.

• Define event tracking and instrumentation requirements to support new product features.

• Make sure data layers are analytics-ready and trustworthy.

• Help us understand the 'why' behind the numbers through hypothesis-driven analysis.

• Use Python, R, or similar tools to apply statistical methods to behavioral data.

• Contribute to both quantitative and qualitative research, including user studies and surveys.

• Enrich insights with external datasets when relevant, and support strategic decision-making with evidence.

Qualifications:

Required:

• 1–2+ years in a product analytics role at a SaaS or software product company (healthcare experience is welcome but not required)

• Investigate user behavior and uncover insights about engagement, retention, conversion, and adoption

• Design and analyze A/B tests, funnels, and cohorts to support key product decisions

• Define/refine KPIs and metrics to measure product performance and user value

• Partner closely with Product, Growth, and Strategy teams to inform roadmap and go-to-market

• Leverage tools like Mixpanel, Amplitude, or Pendo to analyze user journeys

• Tell compelling stories with data that drive clarity and action for non-technical stakeholders

• Write clean, efficient queries and prepare datasets that power analytics (using tools like Segment, Sigma, Snowflake, Datadog)

• Collaborate with data engineers to ensure a reliable and scalable analytics environment

• Define event tracking and instrumentation requirements to support new product features

• Make sure data layers are analytics-ready and trustworthy

• Help us understand the 'why' behind the numbers through hypothesis-driven analysis

• Use Python, R, or similar tools to apply statistical methods to behavioral data

• Contribute to both quantitative and qualitative research, including user studies and surveys

• Enrich insights with external datasets when relevant, and support strategic decision-making with evidence

Company:

Doxy.me is a telemedicine platform for doctors and patients. Founded in 2014, headquartered in Charleston, South Carolina, USA, team size 51-200 employees, currently Growth Stage.