Associate Director of Special Projects, School of Nursing

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a remote work arrangement with an onsite presence of three days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

The Donor Relations Officer partners with leaders in Development and Alumni Relations (DAR) to build strategic and tactical stewardship and engagement programs and activities. This position is responsible for the execution of the vision and strategy for stewardship and volunteer engagement efforts that engage and retain donors and volunteers; strengthen relationships with grateful patients, constituents, and/or alumni; express gratitude; show the impact of gifts and volunteerism; and inspire future giving and enhanced engagement.

This position is critical in developing and maintaining a community of engaged leadership volunteers, such as the Nursing Advisory Board, who further the success of the institution and the Dean’s priorities. The role will be primarily focused on managing programs and projects related to the Nursing Advisory Board, Dean’s Working Groups, and special dean’s events such as salons. This person will also engage with the Alumni Ambassadors program, to facilitate and organize a volunteer pathway, including development of Leadership Fellows pipeline for Nursing.

Specific Duties & Responsibilities

• Partner with DOFF leaders to manage a dynamic donor recognition program across donor audiences.
• Partner with DOFFs with volunteers, boards, and councils to foster rewarding volunteer experiences and maximize board effectiveness.
• Foster community among staff supporting leadership volunteers by convening regular meetings and discussions.
• Independently develop, design, and produce high-quality stewardship deliverables.
• Write and design personalized donor impact reports and create other special stewardship pieces for donors.
• Utilize different platforms and communication tools, such as videos, to convey impact to donors and enhance stewardship efforts.
• Utilize database (CRM) in daily work, including updating individual records, pulling reports, and interpreting dashboards and data.
• Remain updated about industry best practices and routinely suggest new ways to implement and push the field forward as appropriate.
• May partner with other DOFFs to align stewardship and engagement opportunities with broader messaging, brand and priorities.
• Support the development and execution of university-wide volunteer events.
• Manage the creation of biennial welcome letters from the chair of the University board of Trustees to new advisory board/council members.
• Oversee the Board Portal program.
• Maintain an online set of institutional guidelines, policies and procedures, and other resources to support DOFF partners.
• Serve on institutional working groups/committees and lead training as needed.
• May supervise staff.
  
  

In addition to the duties listed above, the Associate Director of Special Projects will:

• Oversee all aspects of board management, including development of board experience, manage communications and support preparation of materials to Nursing Advisory Board and Dean’s Working Groups, track engagement, and manage board meetings planning and execution
• Develop vision, execute, and manage Dean’s salon events, including all event logistics, invites, and communication tracking
• Develop volunteer and donor pipelines with leadership level alumni for engagement and contributions
• Work in partnership with Associate Dean and Director of Development and Alumni Relations to support campaign rollout and campaign strategy, including development of goals, priorities, and themes
  
  

Minimum Qualifications

• Bachelor's degree
• Three years related experience, with at least two years of professional experience
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
  
  

Preferred Qualifications

• Experience managing a team
• Skilled in managing and prioritizing multiple projects simultaneously in a dynamic, fast-paced higher education setting and engaging with senior leadership and high-level volunteers
• Proactive, a self-starter, with the ability to make independent decisions and the discernment to know when such independence is warranted
• High level of professionalism, discretion, diplomacy, and customer service