Admin Support Specialist

Provide customer service and administrative support to Transportation & Parking customers who need access to campus. Customers include all UNC and UNC Hospital students and employees, and every department. T&P also provides information and options to off-campus parties who need to access campus such as contractors, vendors, consultants working on campus, and campus visitors including prospective students and families and patients and visitors.

Position operates in a busy work environment that requires the ability to plan and make independent decisions, handle high- pressure situations, defuse difficult customer service situations, and develop resolutions. Position includes working in Microsoft Office Suite for records, reports, and other office functions, and cash handling, deposits, and cashiering to process payments for parking fees and services.

This position also provides administrative support to T&P managers, including extracting and organizing data and reports, assisting campus units with transportation and parking requests.