000300 - Clinical Operations Management - Office Manager

Panoramic Health

Come Join our team!!

Job Description

Entry level office manager for 2-4 providers. Duties to include cross covering for Medical Assistant when necessary (taking patient vitals, rooming, chart prep, phone calls, prescription refills and cross covering for front desk when necessary (check-in, check-out and scheduling appointments).

Essential Responsibilities

• Upholds, teaches and enforces FKPs Core Values.
• Lead, Direct, coordinate and manage all administrative and clinical services for one or more physician practice sites.
• Establishes work procedures and standards to improve efficiency and effective of office operations and ensure accountability
• Ongoing, identifies opportunities to improve operational processes.
• Works with Practice Manager to meet/exceed operating budget for office site(s).
• Oversees office procedures to ensure scheduling and patient follow up activities, maintain full provider schedules.
• Monitors and audits all office activities to ensure registration accuracy and successful collections. Oversees end of day reconciliation including bank deposits.
• Ensures that end-of-day clinical activities are satisfactorily completed to include but not limited to: day’s voicemails are handled, bucket items have been touched and handled; chart preps are completed for all patients at least three (3) days prior to appointments.
• Understands and utilizes regularly scheduled and/or ad hoc narrative statistical and/or other reports to illustrate practice operational and financial practice performance.
• Demonstrates proficiency in the use of FKP EHR and services as a resource for staff and providers. Provides staff direction to maintain dashboard related activities at defined levels of acceptability.
• Creates a patient friendly office environment. Ensures high level of patient satisfaction as measured by surveys.
• Interviews for staff replacements, coaches and counsels employees, oversees time and attendance/payroll activities. Provides site orientation for new staff members. Provides on-going training for staff based on job functions.
• Participates in the implementation, monitoring and determination of compliance with policy and procedures.
• Serves as the facility representative for patients, families, visiting physicians and other medical practice representative.
• Participates in ongoing leadership development activities
• Leads by example and creates a strong team through collaboration and compassion
  
  
  

This job description is not meant to cover or contain a comprehensive listing

of tasks and responsibilities. Other duties may be assigned as needed.

Work Environment

• Extensive telephone and computer usage.
• Extensive oral and written communication.
• Periodic local travel - must be able to provide own transportation, possess valid driver's license & insurance coverage's as required.
• Use of computer mouse requires repetitive hand and wrist motion.
• Requires frequent trips to most departments for information exchange.
• Time off restricted during peak periods.
• Regular reaching, grasping, and carrying of objects.
  
  
  

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
  
  
  

Schedule

• 8 hour shift
  
  
  

Ability To Commute

• Fort Myers, FL (Required)
  
  
  

Work Location: In person

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

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