Senior Manager; Vendor Management
Deloitte
Date: 1 hour ago
City: Miami, FL
Contract type: Full time
Senior Manager; Vendor ManagementReference Code 1812
Country: Canada; United States
US Locations: USA - Hermitage; USA - Atlanta; USA - Austin; USA - Charlotte; USA - Chicago; USA - Cincinnati; USA - Cleveland; USA - Dallas; USA - Detroit; USA - Houston; USA - Mclean; USA - Miami; USA - Morristown; USA - Nashville; USA - Philadelphia; USA - Pittsburgh; USA - Princeton; USA - Stamford; USA - Tampa
Non-US Locations: CAN - Edmonton; CAN - Halifax; CAN - Ottawa; CAN - St. John'S; CAN - Toronto
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
The Vendor Manager, Senior Manager is responsible for the vendor management process, risk management, and achievement of KPI for vendors in-scope.
With a deep understanding of vendor performance and compliance the vendor manager brings an independent viewpoint of a vendor's delivery, performance, quality, and services while exploring ways to generate value.
Responsibilities:
Leads all Vendor Management Lifecyle activities for vendors in-scope in partnership with CIO team and vendor stakeholders
Leads annual Joint Business Planning, QBR, and recurring performance management activities with targeted vendors
Works with functional partners to define business requirements and monitor achievement for vendors inscope
Builds deep understanding of operations of vendors in-scope and opportunities to improve their performance
Supports in category strategy development, negotiations, and contracting by acting as a focal point from VMO for vendors in-scope
Assists in vendor contract negotiations, vendor termination
Responsible for effective vendor onboarding
Assists in managing budget and performance for target vendors
Contract optimization
Understand specific requirements for vendors in the portfolio based on needs of IT business stakeholders
Builds deep understanding of category, cost and innovation drivers as well as business needs to improve vendor performance
Supports Procurement in developing robust IT category strategies to accommodate emerging needs of global IT and business team
Supports Procurement in exploring vendors to meet new sourcing needs and qualifying new vendors within the sub-category if needed
Leads vendor rationalization for category collect, analyze and aggregate information across cross-functional stakeholders
Align on vendor management interfaces with cross-functional teams
The team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Qualifications
Do you possess the following?:
Bachelor's degree with Masters or MBA preferred
Deep expertise in end to end vendor management for Microsoft, Salesforce, and ServiceNow, including sourcing, renewals, risk management, and value realization
10+ years of sourcing or IT project management experience
Minimum of 6 years managing teams
Demonstrated ability to set and meet deadlines and manage related risks
Strong situational leadership instincts and abilities
Ability to manage and work with culturally and geographically diverse populations
Ability to lead and drive virtual teams
Proven ability to manage global projects, business relationships, and staff resources
Strong negotiation, networking, and conflict resolution skills
Understanding of cost savings and value drivers within Global IT hardware and software
Experience with managing vendor relationship or sourcing and procurement process
Our culture
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Recruiting for this role ends on 09/01/2026.
Deloitte Global is required by local law to include a reasonable estimate of the compensation range for this role for individuals applying to work in our Edmonton, Toronto, St. John, Halifax and Ottowa locations. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is - for individuals applying to work in these locations.
Country: Canada; United States
US Locations: USA - Hermitage; USA - Atlanta; USA - Austin; USA - Charlotte; USA - Chicago; USA - Cincinnati; USA - Cleveland; USA - Dallas; USA - Detroit; USA - Houston; USA - Mclean; USA - Miami; USA - Morristown; USA - Nashville; USA - Philadelphia; USA - Pittsburgh; USA - Princeton; USA - Stamford; USA - Tampa
Non-US Locations: CAN - Edmonton; CAN - Halifax; CAN - Ottawa; CAN - St. John'S; CAN - Toronto
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
The Vendor Manager, Senior Manager is responsible for the vendor management process, risk management, and achievement of KPI for vendors in-scope.
With a deep understanding of vendor performance and compliance the vendor manager brings an independent viewpoint of a vendor's delivery, performance, quality, and services while exploring ways to generate value.
Responsibilities:
Leads all Vendor Management Lifecyle activities for vendors in-scope in partnership with CIO team and vendor stakeholders
Leads annual Joint Business Planning, QBR, and recurring performance management activities with targeted vendors
Works with functional partners to define business requirements and monitor achievement for vendors inscope
Builds deep understanding of operations of vendors in-scope and opportunities to improve their performance
Supports in category strategy development, negotiations, and contracting by acting as a focal point from VMO for vendors in-scope
Assists in vendor contract negotiations, vendor termination
Responsible for effective vendor onboarding
Assists in managing budget and performance for target vendors
Contract optimization
Understand specific requirements for vendors in the portfolio based on needs of IT business stakeholders
Builds deep understanding of category, cost and innovation drivers as well as business needs to improve vendor performance
Supports Procurement in developing robust IT category strategies to accommodate emerging needs of global IT and business team
Supports Procurement in exploring vendors to meet new sourcing needs and qualifying new vendors within the sub-category if needed
Leads vendor rationalization for category collect, analyze and aggregate information across cross-functional stakeholders
Align on vendor management interfaces with cross-functional teams
The team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Qualifications
Do you possess the following?:
Bachelor's degree with Masters or MBA preferred
Deep expertise in end to end vendor management for Microsoft, Salesforce, and ServiceNow, including sourcing, renewals, risk management, and value realization
10+ years of sourcing or IT project management experience
Minimum of 6 years managing teams
Demonstrated ability to set and meet deadlines and manage related risks
Strong situational leadership instincts and abilities
Ability to manage and work with culturally and geographically diverse populations
Ability to lead and drive virtual teams
Proven ability to manage global projects, business relationships, and staff resources
Strong negotiation, networking, and conflict resolution skills
Understanding of cost savings and value drivers within Global IT hardware and software
Experience with managing vendor relationship or sourcing and procurement process
Our culture
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Recruiting for this role ends on 09/01/2026.
Deloitte Global is required by local law to include a reasonable estimate of the compensation range for this role for individuals applying to work in our Edmonton, Toronto, St. John, Halifax and Ottowa locations. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is - for individuals applying to work in these locations.
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