Laundry Attendant - Aloft by Marriott, Lubbock, TX

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Laundry Attendant for the Aloft by Marriott, Lubbock, TX.

Job Purpose:

The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.

To be successful as a laundry attendant, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

Laundry Attendant Responsibilities:

• Sorting, washing, drying, pressing, and folding clothing and other textile items.


• Removing stains from items using the appropriate procedures.


• Performing minor sewing duties.


• Tracking which items belong to whom.


• Keeping an updated inventory of laundry detergents and sewing kits.


• Tracking maintenance and repairs on laundering equipment.


• Ensuring that the facility remains clean at all times.


• Anticipating and responding to customers' queries, concerns, and complaints.


• Keeping sufficient tokens or change for the washing and drying machines, if required.

Laundry Attendant Requirements:

• High school diploma or equivalent is advantageous.


• Prior experience in a similar role is preferable.


• Familiarity with cleaning detergents and laundering equipment.


• Ability to stand for long periods.


• Capacity to lift up to 20 pounds unaided.


• Basic arithmetic skills.


• Outstanding organizational and time management skills.


• Excellent analytical and problem-solving skills.


• Personable disposition with a knack for customer service.


• Available to work shifts and on weekends.

Other:

• Being passionate about people and service.


• Strong communication skills are essential when interacting with guests and employees.


• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.


• Problem-solving, reasoning, motivating, and training abilities are often used.


• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture


• Medical/Dental/Vision


• Vacation & Holiday Pay


• Same-day pay available


• Employee Assistance Program


• Career Growth Opportunities/ Manager Training Program


• Reduced Room Rates throughout the portfolio


• Third Party Perks (Movie Tickets, Attractions, Other)


• 401(k)


• Employee assistance program


• Employee discount


• Flexible schedule


• Flexible spending account


• Life insurance


• Parental leave


• Referral program