Call Center Specialist, Part-time 7A-7P Saturday and Sunday
Brentwood Hospital
Date: 2 hours ago
City: Shreveport, LA
Contract type: Part time
Responsibilities
Brentwood Hospital is looking for a dynamic Call Center Specialist to join our team of professionals who are dedicated to providing help and hope to individuals and families for the achievement of improving their mental health. Help, by providing a safe, nurturing environment while they are with us; hope, by providing options for continued improvement when they leave this environment.
Join our team and discover a rewarding, fulfilling career. Brentwood Hospital is a 260-bed psychiatric and chemical dependency treatment facility located in Shreveport, Louisiana. Brentwood has served Louisiana, East Texas and South Arkansas for more than 45 years. We provide quality services to children, adolescents, adults, and seniors. We help individuals and families achieve optimal mental health, resulting in improved quality of life. A dedicated professional team provides individualized treatment, meeting the personal needs of our patients in a safe and nurturing environment.
Much more online at: https://brentwoodbehavioral.com
The Call Center Specialist receives intake calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an appropriate assessment by intake or referral. Thorough and accurate documentation of calls and other intake related paperwork is a critical component of the job.
Essential Job Functions
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
From Fortune, 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Qualifications
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Brentwood Hospital is looking for a dynamic Call Center Specialist to join our team of professionals who are dedicated to providing help and hope to individuals and families for the achievement of improving their mental health. Help, by providing a safe, nurturing environment while they are with us; hope, by providing options for continued improvement when they leave this environment.
Join our team and discover a rewarding, fulfilling career. Brentwood Hospital is a 260-bed psychiatric and chemical dependency treatment facility located in Shreveport, Louisiana. Brentwood has served Louisiana, East Texas and South Arkansas for more than 45 years. We provide quality services to children, adolescents, adults, and seniors. We help individuals and families achieve optimal mental health, resulting in improved quality of life. A dedicated professional team provides individualized treatment, meeting the personal needs of our patients in a safe and nurturing environment.
Much more online at: https://brentwoodbehavioral.com
The Call Center Specialist receives intake calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an appropriate assessment by intake or referral. Thorough and accurate documentation of calls and other intake related paperwork is a critical component of the job.
Essential Job Functions
- Answers telephone within 3 rings using the appropriate greeting and attempts to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller’s needs.
- Performs telephonic risk assessment to determine level of suicidality/homicidally with caller in crisis; Utilizes the 911 emergency systems whenever a caller is at serious risk to harm self or others.
- Accurately and thoroughly completes Inquiry Call Sheet (ICS) to include obtained information and outcome of telephonic assessment.
- Schedules assessments, psychiatric evaluations and admissions with potential patient/referral source; Explains the evaluation and admission process to the potential patient/referral source and informs patient of necessary items to bring for hospital stay.
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Career development opportunities within UHS and its 300+ Subsidiaries!
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
From Fortune, 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.
Qualifications
- Education/Experience: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field required.
- Hours: 7:00 AM - 7:00 PM, Saturday and Sunday
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Project Technician
PuroClean,
Shreveport, LA
$50,000
-
$75,000
per year
2 days ago
Benefits:Bonus based on performanceFlexible scheduleTraining & developmentPerks:Online Mobile CoursesFlexible SchedulingPaid Training for Career AdvancementOpportunity to Help People in Times of NeedAggressive Competitive WagesCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset...
Construction laborer
PuroClean,
Shreveport, LA
$15
-
$30
per hour
3 days ago
Benefits:Health insurancePaid time offTraining & developmentVision insuranceDental insuranceConstruction Craftsman / Property Restoration Technician Location: Shreveport-Bossier City, LAWe're Not Looking for Average Construction Workers.We're building one of the most organized and professional property restoration and reconstruction teams in Louisiana.If you're looking for a job where you can show up late, leave trash behind, and do "good enough" work, this isn't the...
Admissions Officer
Diesel Driving Academy,
Shreveport, LA
3 weeks ago
Join our team! We are currently looking for Admissions Officers. We are seeking individuals with a passion for positively changing people’s lives with quality training. The right candidate thrives in a fast-paced, goal oriented environment. Excellent customer service, communication, organizational, and computer skills are needed to properly represent one of the oldest and longest serving Shreveport colleges today.Job Title: Admissions...
