VP, Information Technology

At K18, we're about hair freedom for all–engineered with biotech. We are on a mission to liberate expression. To make the impossible possible with the right technology. To build a community of forward thinkers, risk takers, and rabble rousers. To bring fearless innovation forward and push boundaries past where we thought they could go.

Position Overview

The Vice President of Information Technology (VP IT) is a critical role in our North America growth and global expansion. This new role is expansive in covering front end ecommerce, backend systems and services, project management, cybersecurity, infrastructure and end user support. It will be critical in establishing world class policies and procedures to keep us consistent, safe and thorough.

Responsibilities

• Partner with the CEO and leadership team to explore innovations that accelerate our business.
• Identify and define the global IT infrastructure strategy, architecture, and processes.
• Work closely with stakeholders to prioritize quarterly initiatives.
• Own all IT functions, including the following: Office 365, Azure, SSO, SaaS applications, etc., supporting our 24x7 ecommerce enterprise.
• Develop, monitor and maintain systems, standards, and infrastructure to support K18's offices and staff throughout globally.
• Manage project deliverables and responsibilities, vendor management, contract negotiation, budgets, and be the subject matter expert on company IT services and applications.
• Ensure IT systems meet all requirements for data security. (GDPR, CCPA, PII, PCI, etc.)
• Drive day-to-day executions by leading internal development as well as external agencies, to ship high quality releases on time in an agile, continuous improvement methodology.
• Manage and protect the SFCC master front end code base as well as back-end services and ESB code base for global adoption and local performance.
• Oversee "health of site" KPI's such as latency/load times and outages, for desktop, mobile, and tablet.
• Troubleshoot website functionalities and find solutions while working with tight deadlines.
• Work as the point of escalation, supporting in country teams to address revenue and customer experience blockers.
• Define product specifications and functioning scopes for infrastructure support (encompassing hardware and software) to ensure that solutions meet the needs of customers and stakeholders.
  
  

Skills & Qualifications

• 15+ years of IT experience
• 10+ years in a leadership role
• 10+ years of experience in e-commerce, retail (cosmetics background is preferable but not required)
• 10+ years of experience with large-scale e-commerce applications and marketing platforms.
• 10+ years of experience with agile methodologies.
• 10+ years of experience designing mobile application UX/UIs
  
  

Salary Range: $225,000 - $275,000 based on experience

This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and if the location of the job changes.

EEO Statement

K18 is proud to be an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For more information, please see Know Your Rights: Workplace Discrimination is Illegal.

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