Victims Assistance Coordinator (Bilingual)

Description

Applications accepted on an ongoing basis until position is filled.

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

Summary

Provides professional casework services and coordination to Emergency Assistance and victims of person-to-person crimes that occurred in Weld County in partnership with State and Federal Programs and grants .

Essential Duties And Responsibilities

• Applies appropriate techniques and standards in program development and service delivery.
• Implements program objectives and performance standards as directed by supervisor/ management consistent with our mission and Catholic teachings.
• Follows budget as set by grant funding and management. Able to critically think when making budget funding decisions and completing mandatory reports.
• Prepares, completes and submits grant requests following all instructions carefully.
• Collaborates closely with community partners, law enforcement advocates, DA office, SAVA, and other organizations.
• Oversees the intake, assessment, intervention, and follow-up of clients making application for victim’s assistance.
• Provide case management to assist clients in the development of approaches to managing emergency and basic needs, i.e. safe shelter, food, utilities, rent, etc.
• Maintains a cordial working relationship with energy assistance providers, utility providers, and other resource providers
• Insures that program requirements and required energy assistance provider training and certifications remain up to date
• Sets appointments and meets with clients to establish eligibility, verify documentation, fill out required paperwork for clients to receive Emergency Assistance
• Helps vulnerable clients navigate resources and connect to services
• Ensures accurate and complete client records are maintained.
• Maintains accurate and timely program statistical data to meet reporting requirements. Enter data and generates reports.
• Track sources of funding availability commensurate with grant requirements and allocations.
• Coordinates appropriate in-house and outside referrals.
• Offer presentations to community partners that informs the agency partners of the services provided by the Victim Assistance program, Emergency Assistance Program, and the systems used to make referrals.
• Maintains professional ties with community service staff, management, and organizations/boards/committees for the benefit of the program.
• Works with the local care providers with a goal of developing a community design, implementation and evaluation model that is collaborative and strength based.
• Organizes and coordinates the annual Catholic Charities Christmas gift delivery program
  
  

Requirements

QUALIFICATIONS

• Demonstrate strong communication, organizational and interpersonal skills and be self-motivated
• Knowledge of and ability to apply the basic theories and practices of counseling and social services, interviewing and assessment techniques, as well as professional reports and documents preparation.
• Knowledge and ability to apply case management that is trauma informed, specifically trauma around abuse and domestic violence and other violent crimes.
• Skills in establishing and maintaining effective working relationships with clients, other employees, organizations, and the public are required. Ability to work effectively with victims and family members in crisis.
• Show flexibility and adaptability to a fast-paced work environment and crisis situations with clients.
• Basic knowledge of computers to input information, maintain client and program data, and create communications.
• Knowledge of the service population’s cultural and socioeconomic characteristics as well as appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Bilingual in Spanish strongly preferred
  
  

EDUCATION And/or EXPERIENCE

• Bachelor's degree (BA/BS) in a human services field from an accredited college or university; minimum of one-year related experience and/or training with Victims Service or equivalent combination of education and experience.
• Thorough knowledge of community resources.
• Strong organizational, communication, interpersonal, and presentation skills.
  
  

Compensation

Pay: $19 per hour with $1 per hour Bilingual Differential applicable

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits
• Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and 403b retirement plan with agency contribution and match.
  
  

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect, dignity and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as a Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA