Vice President, Digital Transformation, Technology & Innovation

Bankers Financial Corporation is a holding company that started in St. Petersburg, FL, in 1976. While we have grown and added new businesses to our portfolio, we have not lost track of what matters. The heart of our corporation lies with our people and our communities. At Bankers, we focus on building an environment where all voices are heard and respected. Our goal is for all our people to feel they are in an environment where they can share new ideas, communicate openly, and obtain career advancement. By having a workforce that encompasses people from all backgrounds and cultures, we are able to better understand and serve our customers.

Our Core Values Include

Collaboration : working together is critical to achieving organizational goals.

Innovation : growth happens when we can absorb and implement new ideas that provide unique solutions and superior customer service.

Performance : we believe in providing our employees with the tools and support they need to grow, succeed, and make an impact.

Social Responsibility : we place charity and volunteer work at the core of our organization.

Trust: we build and maintain trust with our employees and clients by embodying integrity, transparency, and ‘doing the right thing.’

Company Value Statements

In the performance of their respective tasks and duties, all employees are expected to demonstrate the following:

• Acting with the highest level of honesty, trust, character, and transparency.
• Making a unified effort to achieve the goals of the organization, embracing accountability for exceptional performance every day.
• Commitment to excellence in reaching our full potential as individuals and as an organization, surpassing the ordinary and the expectations of our stakeholders.
• Approaching every challenge with creative energy, discovering unique solutions to maximize success; focus on creating and delivering compelling customer value.
• Belief in the power of a diverse workforce and in creating a positive impact on both the environment and our community.
  
  

Role Summary

The Vice President of Digital Transformation, Technology & Innovation serves as the enterprise architect and strategic catalyst for modernization, innovation, and digital excellence across a diversified holding company with subsidiaries in the insurance and warranty industries.

This forward-looking, hands-on executive will define and execute the company’s technology vision and digital transformation roadmap, leveraging data, AI, and automation to create industry-leading capabilities, streamline processes, and enhance client and employee experiences.

The Vice President leads enterprise-wide modernization by building scalable platforms, integrating emerging technologies, and deploying tools that improve planning speed, decision-making, and performance measurement while fostering a culture of disciplined innovation and measurable business impact.

Key Responsibilities

Technology Leadership

• Define and deliver the enterprise technology vision and roadmap aligned to business strategy and growth objectives.
• Oversee product engineering, systems architecture, and data infrastructure, ensuring scalability, security, and efficiency.
• Modernize legacy systems and core applications using API-driven and data-centric platforms.
• Establish and enforce standards for cybersecurity, compliance, and governance.
• Develop an integrated digital ecosystem that enables subsidiaries to share tools, data, and insights efficiently.
  
  

Digital Transformation & Experience

• Lead the enterprise digital transformation strategy across all subsidiaries.
• Oversee design and implementation of web, mobile, partner, and internal digital platforms that improve experience and performance.
• Build an integrated operations platform that unifies data, analytics, workflow automation, and performance measurement.
• Ensure all solutions align with operational needs and minimize business disruption.
  
  

Innovation, AI & Automation

• Drive adoption of AI, machine learning, predictive analytics, and automation to accelerate decision-making and operational speed.
• Develop tools that reduce time to plan, increase plan quality, and shift focus toward insight and innovation.
• Standardize and automate key processes, performance tracking, and investment modeling.
• Evaluate and deploy emerging technologies that enhance service optimization and customer analytics.
  
  

Data, Insights & Platform Strategy

• Build an enterprise data foundation with strong governance, architecture, and analytics environments.
• Enable data democratization and real-time insight generation across the enterprise.
• Integrate analytics and performance data into unified platforms to enhance transparency and precision.
  
  

Operational Excellence

• Improved development productivity and quality through agile delivery and disciplined engineering.
• Implement governance for change management, release control, and risk mitigation.
• Define and track KPIs, adoption metrics, and ROI for all transformation initiatives.
• Ensure all deployments meet standards for scalability, security, and performance.
  
  

Leadership

• Build and mentor high-performing, cross-functional technology and innovation teams.
• Align technology with business priorities and advise executives on strategy and execution.
• Foster a culture of accountability, innovation, and continuous improvement.
  
  

Vendor & Partner Management

• Manage strategic vendor relationships to ensure delivery of scalable, secure, and cost-effective solutions.
• Optimize vendor ecosystems for long-term value and alignment with enterprise strategy.
  
  

Who You Are

A visionary technologist and pragmatic builder who thrives at the intersection of innovation, data, and operational excellence. You bring strategic clarity and technical depth, modernizing today’s systems while architecting tomorrow’s capabilities. You connect technology and business outcomes, earning trust from both engineers and executives.

Qualifications

• 15+ years of leadership in technology, innovation, or digital transformation
• Proven success in modernizing legacy systems and integrating emerging technologies
• Deep expertise in enterprise architecture, data platforms, and AI/ML integration
• Strong record of driving automation, efficiency, and measurable ROI
• Experience leading cross-functional teams and influencing senior executives
• Familiarity with ITIL, ProsciADKAR, or CCMP frameworks preferred
• Proficiency in ServiceNow, Jira, and Confluence
• Bachelor’s degree required; MBA or advanced technical degree preferred
• Experience in financial services, insurance, or other regulated industries
  
  

Leadership Attributes

• Strategic Visionary: Defines the technology future and builds practical paths to reach it
• Innovator & Builder: Balances creativity with disciplined execution
• AI-Driven Leader: Uses data and automation to create an advantage
• Change Champion: Inspires adoption and accountability
• Collaborative Communicator: Bridges business and technology priorities
• Integrity & Accountability: Leads transparently and ethically
• Cultural Catalyst: Creates an environment where innovation and excellence thrive
  
  

Measures of Success

• Shortened operational cycle times through automation and AI
• Improved customer and employee digital experience metrics
• Measurable ROI from technology and data investments
• Enhanced data quality and accessibility enterprise-wide
• Lower total cost of ownership across systems
• Increased process standardization and scalability
• Strengthened reliability, security, and performance across platforms
  
  

The preceding position description has been designed to indicate the general nature of the work performed, the level of knowledge and skills typically required, and the usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete, or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.