Veterinary Receptionist

AniMed Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What To Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Great pet discounts
  
  

Salary: $16 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: The hospital is open Monday through Friday: 7 am - 6 pm, Saturday 8 am - 12 pm. Rotating Saturdays and one day off during the week.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.
  
  

Qualifications:

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
  
  

About AniMed Animal Hospital

We are a full-service animal hospital treating dogs, cats, birds, reptiles, and small mammals. As pet owners ourselves, we know how important your pet's health is to you. For this reason, we are committed to providing the most compassionate care for all of our patients.