UX Researcher

UX Researcher - Join Our Mission at Purpose Financial!

The Opportunit

yWe're seeking a talented UX Researcher to join our UX Team in Greenville, SC. This is your chance to uncover critical user insights that drive intuitive, accessible, and engaging digital experiences. You'll be working with innovative research methodologies and AI-driven tools to transform data into actionable design recommendations that directly impact our customers' financial journey

.
What You'll

• DoPlan and conduct comprehensive user research using methods like usability testing, interviews, and surve
• ysCreate detailed user journey maps that highlight customer pain points, motivations, and opportuniti
• esLeverage AI-powered research tools and analytics platforms to uncover deeper behavioral insigh
• tsCollaborate with cross-functional teams to align research findings with business goa
• lsTranslate insights into clear, actionable recommendations for improving conversion and engageme
• ntAdvocate for user-centered design practices across the organizati

on
What You Br

• ingBachelor's degree in Human-Computer Interaction, Psychology, Design, or related fi
• eld3-5+ years of experience in UX research, human-centered design, or related fie
• ldsStrong background in usability testing, user journey mapping, and mixed-method resea
• rchProficiency with research and analytics tools like Google Analytics, LogRocket, or Hot
• jarExperience with conversion rate optimization (CRO) or A/B test
• ingExcellent communication skills and ability to work across discipli

nes
Why Purpose Financ

• ial?Make an Impact: Your insights will directly support our mission to help customers achieve financial stabi
• lityGrowth Opportunities: Be part of a forward-thinking team that's embracing innovative research met
• hodsCollaborative Culture: Work alongside passionate professionals who embody our core va
• luesWork-Life Balance: Enjoy a supportive environment with business casual at

tire
Abo

ut UsAt Purpose Financial, we're not just another financial services company. We're on a mission to help each customer achieve their version of financial stability - both in the moment and in the future. With over 25 years of trusted experience, 2,500+ dedicated employees, and 800+ locations across 23 states, we're making a real difference in people's lives every

day.
At Purpose Financial, we believe in being intentional, thoughtful, and driven by outcomes. If you're ready to apply your research expertise to work that truly matters, we want to hear fro

m you!
Location: Greenville, SC (Ho

mebase)Position Type: Full-Time,

ExemptReports To: UX D

irector
Purpose Financial is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all em

ployees.#HavePurpose #UserExperience #UXResearch