Training & Organizational Change Management (OCM) Specialist

Description

The Training & Organizational Change Management (OCM) Specialist is responsible for designing, developing, and delivering training programs to support the adoption of Microsoft technologies (Microsoft 365, Power Platform, Dynamics 365, Azure). This individual will ensure that employees and stakeholders not only receive the necessary knowledge but also effectively adopt new tools and processes in real-world environments.The role requires strong instructional design skills, facilitation expertise, and the ability to apply organizational change management principles to drive adoption. Project Management and Business Analysis capabilities are preferred secondary skills to help align training and adoption activities with business requirements and project timelines.

Key ResponsibilitiesTraining Development & Delivery

• Design and build instructor-led, e-learning, and hybrid training tailored to Microsoft solutions.
• Deliver hands-on training sessions, workshops, and demonstrations to technical and business audiences.
• Develop supporting materials (user guides, quick reference cards, video tutorials).
• Adapt training programs based on learner feedback and adoption metrics.
  
  

Adoption & Change Management

• Partner with leadership to develop change strategies that encourage adoption of Microsoft technologies.
• Conduct readiness and impact assessments to inform training and adoption plans.
• Serve as an advocate in the field, engaging directly with end users to drive confidence and sustained usage.
• Establish feedback loops to measure adoption effectiveness and continuously improve.
  
  

Collaboration & Support

• Work with project managers and business analysts to align training with project milestones and requirements.
• Provide insights from the field back to technical teams to refine solutions.
• Support communication campaigns and stakeholder engagement to reinforce adoption.
  
  

Requirements

• Bachelor’s degree in Education, Organizational Development, Business, or related field.
• 5+ years in training design and delivery, ideally with Microsoft technologies.
• Experience applying OCM methodologies (Prosci ADKAR, Kotter, or similar).
• Excellent facilitation and communication skills with diverse audiences.
• Hands-on expertise in Microsoft 365, Power Platform, Dynamics 365, or Azure.
• PMP, Prosci, or BA certification preferred (not required).
• Active or eligible Secret Clearance (preferred for government contracts).
  
  

What We Offer

• Competitive salary: $100,000 - $110,000 based on a combination of skills and relevant experience.
  
  

Location: HyerTek is headquartered in Rockville, MD. The candidate must be based in the Washington, DC area and willing to come into the office up to three days per week.

Benefits Overview: We offer a comprehensive benefits package to support your health, well-being, and financial security, including:

• Medical, Dental, and Vision Coverage: Effective on your first day of employment.
• 401(k) Plan: Company matches 100% of the first 3% you contribute, and 50% on the next 2%.
• Life and AD&D Insurance: Providing added peace of mind.
• Short and Long-Term Disability: To protect your income in case of illness or injury.
• Health Savings Account (HSA) and Flexible Spending Account (FSA): To help manage medical expenses.
• Paid Time Off (PTO): Giving you the flexibility to take the time you need.
• Paid Federal Holidays
• And much more!
  
  

HyerTek, Inc. is a proud federal government contractor and an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to taking affirmative action to employ and advance in employment qualified individuals without regard to these protected characteristics.