Training and Development Manager

For more than 75 years, Hoffmaster has been the trusted leader in premium single-use tableware and entertaining solutions. Our mission is simple: to elevate dining, entertaining, and baking experiences with convenient and sustainable solutions.



Our portfolio includes everything from high-quality napkins, paper plates, and baking supplies to paper straws and party decor. Whether it’s a catered event from a restaurant or family gathering in the comfort of your home, Hoffmaster products are designed to make moments easier, more convenient, and more memorable.

We Operate Through Two Divisions

• Consumer Division – Focused on serving major retailers and club stores with our trusted products for end users and consumers.
• Foodservice Division – Serving restaurants, bakeries, hotels, hospitals, colleges & universities, and more with premium single-use solutions.
  
  

Headquartered in Oshkosh, Wisconsin, Hoffmaster has six locations across the U.S. and Canada, giving us the scale and reach to serve diverse customers.



At Hoffmaster, our people are the heart of our success. We foster a culture built on collaboration, innovation, and respect—where employees are encouraged to share ideas, grow their careers, and make a meaningful impact. We are proud to offer a supportive workplace that values teamwork, creativity, a strong customer focus, and drives continuous improvement.



When you join Hoffmaster, you become part of a company with a long-standing tradition of excellence and a forward-looking commitment to sustainability and innovation. Together, we’re shaping the future of dining and entertaining experiences.

Primary Purpose Of The Role

The Training and Development Manager is responsible for developing and executing a site-wide training and development strategy aligned with plant goals, operational needs, and future capability requirements. This role will partner with cross-functional stakeholders to support workforce planning, talent management, and leadership development. The Training and Development Manager will foster and promote a culture of continuous learning that is valued and supported, encouraging employees to develop new skills to drive operational efficiency and effectiveness. Additionally, this position plays a key role in driving organizational change, managing the change management process, ensuring smooth transitions and knowledge retention, and fostering a culture of adaptability.

Essential Job Duties

• Designs and implements the learning and development strategy for the facility.
• Collaborates with key stakeholders to assess organizational needs for training and development.
• Designs and implements change management plans to support the adoption of new processes, systems, and organizational structures.
• Facilitates the development planning, talent review, and succession planning processes.
• Assesses knowledge and skill gaps to identify and resolve critical gaps, aligned to current and future strategic needs.
• Works closely with Subject Matter Experts (SMEs) and internal stakeholders to validate, design, and assist with high-quality deliverables and learning objectives.
• Utilizes instructional design methodologies and adult learning principles to create high-quality training content.
• Develops engaging instructional materials, instructor-led presentations, one-on-one sessions, job aids, and other supporting documentation.
• Selects and implements various instructional strategies, technologies, and assessment methods to ensure effective delivery and evaluation of training programs.
• Stays updated on industry trends and best practices in organizational change management, instructional design, and training delivery.
• Partners with site leadership on a practical and standardized training approach to meet cost and business objectives.
• Conducts impact assessments to identify potential risks and develop mitigation strategies.
• Provides guidance and support to leaders and employees during periods of change.
• Partners with other training teams in the company to share best practices, foster collaboration, and drive training and development improvement.
• Establishes knowledge capture and retention systems to preserve critical information.
• Analyzes feedback and measures the success of change initiatives and training program effectiveness, adjusting as needed.
• Facilitates training sessions to equip employees with the skills and knowledge required for successful change adoption.
• Acts as a liaison between project teams and impacted departments to ensure alignment.
• Creates a training record retention model including standardized documentation, tracking, and metrics to ensure compliance and quality of training.
• Maintains records of production training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Provides ongoing support and follow-up to team members by addressing training-related questions and concerns promptly.
• Assists with other tasks and projects as business needs arise.
  
  

Required Skills And Abilities

• Strong knowledge of instructional design methodologies, adult learning theories, and assessment strategies.
• Excellent presentation and facilitation skills.
• Proven experience in organizational change management, preferably within a manufacturing environment.
• Strong understanding of change management principles, methodologies, and best practices.
• Excellent teamwork, communication, and interpersonal skills.
• Ability to influence and engage stakeholders at all levels of the organization.
• Exceptional problem-solving and critical-thinking skills.
• Strong project management skills with the ability to manage multiple priorities and meet deadlines.
• Exceptional attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Experience using Zoom, Teams, and SharePoint preferred.
• Experience in designing educational programs independently and working with teams.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Experience with a variety of multimedia training platforms and methods.
• Availability to flex schedule to accommodate different shifts as needed
• Minimum Bachelor’s Degree in HR, Training and Development, or a related field
• Minimum 6 years of experience in Instructional design experience and development of training materials
• Minimum 2 years of experience Leading a Training & Development or HR team.
  
  

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At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.