Tour Receptionist- Hollywood Beach

Capital Vacations


Date: 19 hours ago
City: Hollywood, FL
Contract type: Full time
Purpose

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Job Duties

  • Greet and check-in guest
  • Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
  • Run and prepare reports – opening and closing
  • Answer phones
  • Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
  • Provide information to guests about the area, including directions and show information
  • Coordinate with Sales Manager on any additional gifts to be issued for New Owners
  • Prepares count and profiles of tours for the entire day
  • Updates numbers to Sales Managers as more tours are added
  • Communicates with Admin Manager or Leads with unusual tours/gifts
  • Maintains clean lobby, stocks magazines or literature
  • Other duties as assigned

Job Requirements

Education, Essential Training / Certifications, and Experience:

  • High School Diploma/GED
  • Prior Administrative experience
  • Bilingual (English- Spanish)

Benefits

  • Medical, Dental, Vision
  • 401k
  • PTO
  • Employee Perks

Shift

  • Full Time Schedule

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