Terminal Operations Planner
NC State Ports Authority
Date: 2 weeks ago
City: Wilmington, NC
Contract type: Full time
Summary Of Duties
Terminal Operation Planners (TOP) plan and coordinate all job allocations and directions throughout the
container terminal through multiple platforms. The position works closely with internal and external
stakeholders to effectively allocate terminal space, labor, and best production practices. TOPs operate
around the clock to support all operational needs and are required to operate in a high pace, performance
driven role under demanding pressure.
Description Of Work
Manage yard operations by assigning tasks to EO3s and YOTs.
Collaborate with all teams within the department to create work instructions for gate, vessel,
and rail operations in the Terminal Operating System.
Coordinate with the General Cargo team regarding Container Freight Station movements.
Provide accurate empty stack locations for Stevedores to load vessel(s).
Work with EO3 Foreman and EO3s to ensure accurate yard inventory and manage housekeeping
tasks.
Update the empty inventory directory through MS SharePoint in collaboration with other TOPs.
Report any issues with the Terminal Operating System to the Operations Supervisor.
Use the Terminal Operating System (TOS) to accurately assign allocations prior to starting vessel
operations.
Collaborate with fellow Terminal Operations Planners (TOPs) to reduce the occurrence of Failed
to Decks (FLDs).
Monitor and communicate with customers, operational partners, and team members via email,
phone, and two-way radio.
Work together with operational partners to maintain inventory of Out of Service (OOS) reefer
units.
Coordinate with EO3 Foreman and EO3s to record and designate yard locations for vessel
operations.
Assist EO3s during vessel operations by providing tablets troubleshooting support, allocations
support, etc.
Perform any other assigned duties by management.
NC Ports is an Equal Opportunity, eVerify, and Drug Free Employer
Preferred Knowledge, Skills, And Abilities
Highschool diploma or equivalent is required with a related associate or bachelors degree
preferred.
Experience In Supply Chain Logistics Software Programs Preferred.
Two plus years experience in the transportation industry is preferred.
Ability to identify issues and develop ways to operationally work around problems if issues
cannot be resolved immediately is required.
Must have the ability to multitask, while maintaining a strong attention to detail
Excellent communication and handwritten skills are
required.
Must have experience working with computer applications including Microsoft Excel.
Must be customer service oriented and follow all safety rules and requirements
Must have a valid drivers license and meet TWIC security requirements
Working Conditions / Physical Effort
Administrative role in a hybrid indoor/outdoor environment. Primarily office face but not limited to frequent exposure to dirt, dust, grease, oil, and hot and cold seasonal weather. Must be able to climb on and off equipment and lift up to 25 pounds. Must follow all safety rules and requirements, operate equipment in a safe manner, and be physically capable to perform all assigned tasks. Overtime is required, when necessary.
How To Apply
Please apply by submitting a resume and state application (PD-107) to [email protected] or via fax to
(910) 746-6434. All applications must reference the above job number to be considered for this position.
Terminal Operation Planners (TOP) plan and coordinate all job allocations and directions throughout the
container terminal through multiple platforms. The position works closely with internal and external
stakeholders to effectively allocate terminal space, labor, and best production practices. TOPs operate
around the clock to support all operational needs and are required to operate in a high pace, performance
driven role under demanding pressure.
Description Of Work
Manage yard operations by assigning tasks to EO3s and YOTs.
Collaborate with all teams within the department to create work instructions for gate, vessel,
and rail operations in the Terminal Operating System.
Coordinate with the General Cargo team regarding Container Freight Station movements.
Provide accurate empty stack locations for Stevedores to load vessel(s).
Work with EO3 Foreman and EO3s to ensure accurate yard inventory and manage housekeeping
tasks.
Update the empty inventory directory through MS SharePoint in collaboration with other TOPs.
Report any issues with the Terminal Operating System to the Operations Supervisor.
Use the Terminal Operating System (TOS) to accurately assign allocations prior to starting vessel
operations.
Collaborate with fellow Terminal Operations Planners (TOPs) to reduce the occurrence of Failed
to Decks (FLDs).
Monitor and communicate with customers, operational partners, and team members via email,
phone, and two-way radio.
Work together with operational partners to maintain inventory of Out of Service (OOS) reefer
units.
Coordinate with EO3 Foreman and EO3s to record and designate yard locations for vessel
operations.
Assist EO3s during vessel operations by providing tablets troubleshooting support, allocations
support, etc.
Perform any other assigned duties by management.
NC Ports is an Equal Opportunity, eVerify, and Drug Free Employer
Preferred Knowledge, Skills, And Abilities
Highschool diploma or equivalent is required with a related associate or bachelors degree
preferred.
Experience In Supply Chain Logistics Software Programs Preferred.
Two plus years experience in the transportation industry is preferred.
Ability to identify issues and develop ways to operationally work around problems if issues
cannot be resolved immediately is required.
Must have the ability to multitask, while maintaining a strong attention to detail
Excellent communication and handwritten skills are
required.
Must have experience working with computer applications including Microsoft Excel.
Must be customer service oriented and follow all safety rules and requirements
Must have a valid drivers license and meet TWIC security requirements
Working Conditions / Physical Effort
Administrative role in a hybrid indoor/outdoor environment. Primarily office face but not limited to frequent exposure to dirt, dust, grease, oil, and hot and cold seasonal weather. Must be able to climb on and off equipment and lift up to 25 pounds. Must follow all safety rules and requirements, operate equipment in a safe manner, and be physically capable to perform all assigned tasks. Overtime is required, when necessary.
How To Apply
Please apply by submitting a resume and state application (PD-107) to [email protected] or via fax to
(910) 746-6434. All applications must reference the above job number to be considered for this position.
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