TeleOps Operator

Expected compensation: 29.00 USD Per Hour

HireArt is helping an innovative, on-demand autonomous ride-hailing company hire a TeleOperations Operator to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.

As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.

Various Shifts Available

Hours: 7:30 AM - 4:00 PM OR 3:30 PM - 12:00 AM

Days: Multiple Shifts Available

As a TeleOps Operator, You'll

• Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation.
• Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines.
• Assist in gathering performance metrics and reporting observations to improve system functionality.
• Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface.
• Follow company protocols and regulatory requirements to maintain high operational standards.
  
  

Requirements

• Excellent driving history and no criminal history
• 2+ years of experience in operations, technical support, software testing, or a similar field
• Comfortable working with Windows and Linux operating systems; basic understanding of QA testing principles.
• Excellent written and verbal communication skills
• Willingness to work flexible shift hours
  
  

Bonus Qualifications

• Experience with QA testing or working in the autonomous vehicle industry
• Bachelor’s degree in STEM, analytics, or related field
• Basic understanding of data analysis to help build out and analyze metrics
• Strong familiarity with video game-style controls or simulation software.
  
  

Benefits

• Pre-tax commuter benefits
• Employer (HireArt) Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short and long term disability and life insurance
• 401k package
  
  

Commitment: This is a full-time, 6-month ongoing contract position staffed via HireArt. It will be onsite and available to candidates who are local to the Foster City, CA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.