Technical Quotations Specialist - Power Systems

This role combines technical expertise in quotation preparation with advanced customer support responsibilities across all the companies of IES Infrastructure Solutions. It also integrates tasks related to opportunity detection and workflow management.

Key Responsibilities

You will collaborate with various teams, including Inside Sales, Engineering, Project Managers, and Account Managers, to create solutions that meet customer needs. Partner with Engineering to develop bid strategies, proposals, and Bills of Material for customer’s needs. Stay updated on competitive offerings and share insights with team members to create counter strategies.

• Quotation and Technical Support:
• Prepare quotation packages utilizing technical knowledge.
• Create bills of material for standard and simple projects.
• Interpret customer requirements and match products to specifications and drawings.
• Collaborate with Sales Engineers to ensure technical compatibility and competitiveness of quotes, and that all project requirements are met.
• Communicate contractual, technical, and commercial terms.
• Provide advanced technical support to customers and the sales channel on various industrial products and services.
• Resolve complex technical product questions, escalating when necessary.
• Provide complex product and solutions application support for various equipment such as panelboards, switchboards, and switchgear.
• Manage post-order support by addressing technical questions and issues that arise after an order is placed.
• Customer Relationship and Support:
• Hand off quotation packages with comments on exceptions and built-in value for Sales Leaders to use in customer presentations.
• Collaborate during the order conversion process as needed.
• Build relationships with customers to enhance their experience.
• Advocate for the customer, seeking suitable solutions or workarounds.
• Interface with internal functions like Quality, Engineering, and Product Management on the customer’s behalf.
  

Qualifications

Specific Qualifications

• Education and Experience:
• 2 + Years relevant customer facing technical experience.
• Bachelor’s degree in engineering or business is preferred. A combination of education and/or relevant experience will be considered.
• Proven quotation experience in the electrical industry.
• Technical Knowledge:

• Knowledgeable low voltage electrical distribution and/or medium voltage electrical distribution equipment. Familiarity with Power Distribution Equipment such as busway, panelboards, transformers, switchboards, electrical components, and services.
• Understanding of and ability to apply NEC equipment standards and local codes.
• Understanding of competitor products.
• Skills and Abilities:
• Self-motivated team player with good time management, verbal and written communication skills.
• Ability to effectively use company software and collaborative tools.
• Ability to manage several tasks simultaneously.
  
  
  

Company Overview

Why IES Infrastructure?

IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you’re overlooking other significant factors - work environment and employee benefits. We offer a friendly, team-work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family.

• Health & dental insurance
• Group life & accidental death & dismemberment insurance
• Supplemental life insurance
• Voluntary accident insurance
• Company Paid Disability insurance (short and long-term)
• Vacation and holidays
• 401k
  
  
  

Company Culture

Commitment to Excellence - Consistently exceeds expectations.

Honesty and Integrity - Strive to do what is right and do what we say we will do.

Safety - Create a safe working environment in all operating locations.

Respect -Honor the rights of all involved.

Communication - Communicate clearly and directly with all involved.

Employee Satisfaction - Create employee opportunities for growth and development.

Innovation and Creativity - Apply creative ingenuity to make us better, faster, and first.

Resiliency - No obstacle will stop us from accomplishing our goals.

Teamwork - Above all else, work together as one team and one group of professionals.

All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.