Systems Associate Intern

Are you a tech enthusiast ready to roll up your sleeves and dive into the world of IT systems? As a Systems Associate Intern at Synergy Fiber, you'll be a crucial part of our IT Systems team, keeping our tech running smoothly and delivering top-notch support. Get ready for a hands-on experience where every day is a new challenge and adventure!

What You'll Be Rocking

Tech Superhero Responsibilities:

• Microsoft Maestro: Manage and support our Microsoft products and Office 365 accounts like a pro.
• Support Guru: Provide on-site and on-call technical support for all things Synergy Fiber-think troubleshooting, installations, and helping our customers shine.
• Project Pro: Lead exciting internal systems projects, ensuring everything from email hosting to servers runs seamlessly.
• System Sleuth: Keep our systems in peak condition, including email servers, internal networks, and beyond.
• Tier 1 Sidekick: Assist our Tier 1 techs with troubleshooting and resolving system-related issues.
• Documentation Dynamo: Maintain detailed records and documentation of our current tech setups and systems.
  
  

Extra Fun Duties:

• Tech Desk Wizard: Be a friendly face at our technical support desk, tackling LAN, wireless, and WAN issues.
• Cable & Gear Guru: Get hands-on with installing network cabling, setting up equipment, and providing ongoing support.
• PC & Device Troubleshooter: Help with desktop support, connectivity issues for game consoles, TVs, and smart devices.
• Voice & Phone Fixer: Resolve voice and phone system glitches like a pro.
• Sales Support: Collaborate with our sales team on system-related inquiries and support.
  
  

Program Details:

• Year-Round Internship: This is a year-round opportunity with the flexibility to work full-time during academic breaks and part-time while you're in school. Balance your studies with real-world tech experience and ongoing adventures!
  
  

Requested Know-How:

• Office 365: Mastery of Office 365 management.
• Microsoft Active Directory: Skill in user management and permissions.
• Microsoft Azure: Familiarity with cloud services and solutions.
• Email Services: Expertise in maintaining email systems.
• Microsoft IIS: Knowledge of web server management.
• Microsoft Group Policy: Proficiency in managing and enforcing policies in a Windows environment.
  
  

Why You'll Love This:

This isn't just an internship-it's your gateway to a tech-filled adventure with Synergy Fiber. Gain hands-on experience, tackle real-world problems, and be part of a dynamic team. With the chance to learn, grow, and have fun, this is where your IT journey takes off!

Ready to Dive In? Apply now and let's make tech magic together!