System Developer III - ServiceNow

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Job Summary:

Qualtrics is a leading company in Experience Management, helping brands deliver exceptional experiences. They are seeking a System Developer III for the ServiceNow platform to design, develop, and implement solutions that enhance internal employee experiences and optimize workflows.

Responsibilities:

• Demonstrate technical expertise in ServiceNow, ensuring high-quality development and timely delivery of solutions.

• Collaborate effectively with IT teams and business stakeholders to understand user requirements and translate them into actionable solutions.

• Demonstrate strong problem-solving skills to identify and mitigate issues.

• Foster strong relationships with stakeholders and provide exceptional support to enhance the overall user experience.

• Stay updated on the latest ServiceNow features and best practices to ensure the platform is leveraged to its full potential.

• Design, develop, test, and deploy ServiceNow applications and modules to meet business needs.

• Collaborate with cross-functional teams to gather requirements and map out processes for efficient service delivery.

• Implement customizations and configurations, including creating business rules, client scripts, and UI policies within ServiceNow.

• Perform regular system maintenance and upgrades to ensure optimal performance and security.

• Troubleshoot and resolve complex issues in the ServiceNow platform.

• Create and maintain comprehensive documentation for processes, workflows, and technical specifications.

• Assist in training and mentorship of junior members on the ServiceNow development team.

Qualifications:

Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 3+ years of experience in ServiceNow development, including experience with ITSM, HRSD, & CMDB.

• Proficiency in JavaScript, HTML, and AngularJS, with a strong understanding of ServiceNow APIs and integrations.

• Solid understanding of ServiceNow best practices, coding standards, and development tools.

• Excellent problem-solving skills and the ability to work collaboratively in a team environment.

• Strong communication skills, with the ability to convey technical information to non-technical stakeholders.

Preferred:

• Relevant ServiceNow certifications (e.g., Certified Application Developer) are a plus.

Company:

Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform. Founded in 2002, the company is headquartered in Provo, Utah, USA, with a team of 5001-10000 employees. The company is currently Public Company. Qualtrics has a track record of offering H1B sponsorships.