SVP, Revenue Operations - U.S. AutoForce

Position Summary

The SVP of Revenue Operations is responsible for overseeing the revenue operations of the company. This includes setting sales goals, preparing budgets and revenue forecasts, allocating and adjusting operations resources to achieve sales and service goals, and overseeing the management to drive the most profitable sales. The SVP of RevOps will set the overall direction and strategy for the company's revenue targets, by aligning sales, marketing, vendor programs and customer support processes to meet and exceed revenue targets. The SVP of RevOps will collaborate directly with Sales, Operations, Marketing, Pricing, Category Management, and Finance teams to determine strategy, implement performance metrics, design and deliver enablement and training programs and influence alignment of all revenue operations.

Job Responsibilities

Essential Job Responsibilities:

• Drive effective revenue operational management for the COO.
• Unlock end-to-end revenue process by connecting workflow between product, pricing, operations and sales; broadening the scope of operational support for the revenue process.
• Manage revenue growth strategy and execution, operations, customer success, enablement and data analysis to support national Sales initiatives.
• Connect and implement the strategies cross-functionally (i.e. vendor programs, product tiers, pricing & regional initiatives, operational processes) to achieve revenue growth and profitability targets.
• Collaborate with cross-functional teams to optimize revenue operations processes and systems.
• Leverage the call center and marketing team to execute the strategic plan.
• Monitor, govern and analyze data to ensure that stakeholders receive the insights they require to drive profitable revenue, fully aligned with business objectives.
• Develop and maintain relationships with key customers and partners to help drive future growth plans.
• Collaborate with senior leaders of USAF to drive annual revenue operations planning cycles and alignment across cross-functional businesses.
• Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the businesses across all regions.
• Develop and nurture cross-functional partnerships across the entire Sales organization which impacts overall customer success and drives customer retention & revenue growth.
• Provide leadership to ensure proper analysis of customer health metrics and proactively mitigate customer retention risk.
• Partner with Category Management, Sales, and Pricing leadership to identify strategic priorities and opportunities for the team, overseeing objectives and key results, and ensuring focus is on highest-impact initiatives.
• Partner with relevant GTM Teams and Sales Strategy to leverage performance analytics, influence cross-functional revenue programs and escalate relevant topics.
• Build strong working relationships with executives and key leaders across GTM teams (e.g. product, pricing, operations, information technology and finance) and influence the goals and priorities of stakeholders whose mission aligns with that of Operations.
• Build, develop and manage the call center and marketing team.
• Develop and execute a unified technology roadmap that reflects commercial leaders’ top priorities.
• Champion continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization.
  
  

Additional Job Responsibilities:

• Cultivate U.S. Venture’s values while inspiring, empowering, recognizing, and guiding team members.
• Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit.
• Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization.
• Continuously learn and develop self professionally.
• Support corporate efforts for safety, government compliance, and all other company policies & procedures.
• Perform other related duties as required and assigned.
  
  

Qualifications

Required:

• Experience in business, operational leadership roles in a global SaaS Sales environment.
• Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions.
• Proven track record of success with a history of achieving customer retention and expansion sales goals.
• Possess that rare blend sales acumen wrapped in a strong customer-centric mentality.
• Demonstrated experience in data analytics or intelligence operations.
• Management experience and skills with proven experience influencing in a highly-matrixed company.
• Extensive experience engaging at an executive level both internally with cross-functional groups and externally with partners.
• Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams.
• Experience managing managers, senior managers and directors.
• Demonstrated passion for operations, data intelligence, enablement and thorough understanding of cross-functional alignment in a global environment.
• Strong ability to interact and influence effectively with all C-level executives and senior leaders.
• Exceptional written/verbal communication and presentation skills.
• Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional intrapersonal skills Proven ability to thrive in a fluid, fast-paced, unpredictable environment.
• Unquestionable ethics, integrity and business judgment; you share our values, and work in accordance with those values.
  
  

Preferred:

• A Bachelor’s degree in Business Administration, Finance, or a related field. An MBA or other advanced degree is often preferred.
• Extensive experience in revenue operations, sales, or a related field, with a proven track record of achieving revenue growth and profitability targets.
• Strong leadership skills, with the ability to inspire, motivate, and manage a team.
• Excellent analytical and problem-solving skills, with the ability to analyze data and market trends to identify new revenue opportunities.
• Strong communication and interpersonal skills, with the ability to develop and maintain relationships with key customers and partners.
• Knowledge of the tire distribution industry and its market trends is a plus.
  
  

DIVISION:

U.S. AutoForce

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.