Surgery Scheduler

University of Colorado Medicine (CU Medicine) is the region’s largest and most comprehensive multi-specialty physician group practice. The CU Medicine team delivers business operations, revenue cycle and administrative services to support the patients of over 4,000 University of Colorado School of Medicine physicians and advanced practice providers. These providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services at primary and specialty care clinics as well as facilities operated by affiliate hospitals of the University of Colorado.

We are seeking a highly motivated Surgery Scheduler (Patient Affairs Coordinator II) to support our Surgical Oncology team.

This job can be performed 100% remotely, and out of state candidates will be considered.

The Surgery Scheduler will provide administrative support to physicians as it relates to the management of day to day interactions with our patient population and will perform a broad spectrum of duties related to the effective and efficient overall function of the Department.

Duties Include, But Are Not Limited To The Following

• Serve as a liaison between patients and physicians for all non-clinical issues.
• Coordinate day to day calendars and logistics for assigned physicians.
• Schedule surgical procedures and clinic appointments.
• Complete referral and authorization checks.
• Verify all relevant documentation and lab results are available prior to surgery and received by all appropriate parties (hospital admissions, pre-anesthesia, insurance carriers, etc.).
• Triage and coordinate patient referrals from community and affiliate providers.
• Schedule and/or attend various key meetings related to the accomplishments of the Department’s clinical activities.
• Generate correspondence and distribute to patients and referring physicians.
• Confirm upcoming patient appointments.
• Provide cross-coverage as required for other office administrative roles.
• Answer patient calls.
• Perform broad range of high level administrative duties.
• Assist with special projects as assigned.
  
  

Requires a high school diploma or equivalent with a minimum of 2 years’ experience in a health-care setting including exposure to complex patient scheduling in an electronic medical record system; bachelor’s degree &/or EPIC experience is highly preferred. Must demonstrate expertise with various computer programs including all MS Office Suite applications. High level verbal and written communication in conjunction with professional telephone etiquette is essential. Must have superior editing and writing abilities suitable for academic standards. Exceptional customer service skills with the ability to maintain a positive attitude at all times and work with diversified customer clientele is required. Must be flexible and capable of handling multiple and shifting priorities. The ability to handle sensitive information in a confidential manner is required. Must demonstrate the ability to act independently, have excellent interpersonal skills, and be able to maintain positive working relationships. Broad knowledge of medical practice front office operations and medical terminology is required. Familiarity with insurance plans, ICD-10/CPT coding and the prior authorization requirements for procedures and tests is a plus.

All applications MUST be submitted via our website. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

CU Medicine is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment.

The listed pay range (or hiring rate) represents CU Medicine’s good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

CU Medicine provides generous leave, health plans and retirement contributions which take your total compensation beyond the number on your paycheck. Find information about our benefits here.

CU Medicine will post all jobs for a minimum of 7 days or until 250+ applicants have been received (whichever comes first).

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.