Staffing Coordinator/Scheduler

Home Instead


Date: 15 hours ago
City: Towson, MD
Salary: $20 - $24 per hour
Contract type: Full time
Scheduling and Service Coordinator

Join Home Instead as a Scheduling and Service Coordinator

Are you ready to join a high-performing team that supports and encourages you to be your best? This fast-paced position coordinates care between our clients and professional Caregivers, aiming to create extraordinary relationships. If you're energetic, level-headed, and passionate about making a real difference, we want you to join us!

What We Offer

  • 401k Plan
  • PTO /MD Sick Time
  • Bonus Program
  • A meaningful career in a vital industry
  • Opportunity for growth within the company
  • Pay Range:$20.00-$24.00/hr.

Key Responsibilities

  • Answer calls professionally and knowledgeably
  • Match clients and Caregivers based on needs, skills, and location
  • Maintain schedules, fostering quality matches and strong relationships
  • Monitor, mediate, and log activities in our software system
  • Ensure accurate client and Caregiver records
  • Address client and Caregiver concerns as needed
  • Communicate openly with colleagues, Caregivers, clients, and family members
  • Uphold company policies, procedures, and business ethics

Schedule: Monday - Friday 8:30am to 4:30pm

About Home Instead

Home Instead is a leading non-medical home care and companionship service provider with over 1,100 independently owned franchises globally. Our company thrives on core values like honesty and integrity, and you’ll work alongside a dedicated team making an impact.

Qualifications

  • High integrity
  • Excellent customer service skills and eagerness to learn
  • Strong organizational and typing skills (60 WPM preferred)
  • Ability to excel in a fast-paced, team-oriented environment
  • Adaptable and able to act with urgency
  • Enjoys a sense of humor
  • Completes criminal background, MVR, drug screen, and reference checks
  • Passion for working with the aging population is preferred

To Apply: Submit your resume and application.

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