Staff Business Analyst

We are looking for a Staff Business Process Analyst to join us in the San Francisco area.

Responsibilities

• Partner with business stakeholders to understand content generation requirements, quality standards, and operational constraints
• Analyze existing multi-stage product onboarding processes to identify pain points and improvement opportunities
• Translate business needs into technical requirements for engineering teams implementing AI automation
• Establish comprehensive quality control frameworks and feedback loops for all generated and authored content, with specialized focus on AI-generated materials
• Design content validation processes that ensure consistency, accuracy, and brand alignment across human and AI-produced outputs
• Facilitate cross-functional workshops to align on process optimization priorities and success metrics
• Communicate AI capabilities and limitations to business leaders, setting realistic expectations for automation initiatives
• Develop business cases and ROI projections for proposed process improvements and AI implementations
  
  

Requirements

• 7+ years business consulting experience with strong stakeholder management skills
• Proven ability to translate between business requirements and technical implementations
• Experience designing quality assurance frameworks for content operations, particularly involving AI-generated materials
• Understanding of AI/ML applications in content generation and their practical limitations
• Experience facilitating cross-functional teams and managing competing priorities
• Strong presentation and communication skills for executive-level stakeholders
• Bachelor’s degree in Computer Science or a related field is required ; Master’s degree is a plus.
  
  

Preferred

• Retail/e-commerce background, particularly in product content management
• Experience with digital transformation initiatives involving AI/automation
• Background in content quality management and automated validation systems
• Familiarity with product catalog operations and content workflows
  
  

We offer

• Opportunity to work on cutting-edge projects
• Work with a highly motivated and dedicated team
• Competitive salary
• Flexible schedule
• Benefits package - medical insurance, vision, dental, etc.
• Corporate social events
• Professional development opportunities
• Well-equipped office
  
  

About Us

Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.