Sr. Manager, Talent Acquisition

SERVICE EXPERTS is currently seeking a Senior Manager, Talent Acquisition to join our Talent Management & Development organization!

Reports To: Sr. Director, Talent Management and Development

Status: Full-Time; Hybrid (Tues, Wed, Thurs in-office)

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

People Management

• Deliver success through empowerment and accountability by modeling, coaching, and inspiring a high-performing team.
• Define and drive strategic objectives and outcomes for the talent acquisition function; Foster cross-functional collaboration to enhance organizational success.
• Attract, retain, and develop top-tier talent; Understand individual capabilities and aspirations; Invest in the continuous growth and development of team members.
  
  

Responsibilities

• Lead the strategic direction and execution of the talent acquisition function, ensuring alignment with organizational goals and a focus on building a diverse and inclusive workforce.
• Manage and mentor a team of talent acquisition partners, ensuring best practices are followed and fostering a culture of innovation and excellence in recruitment.
• Collaborate with senior leadership and key stakeholders to define long-term recruitment strategies, goals, and performance metrics, ensuring alignment with business objectives.
• Monitor and analyze recruitment metrics and trends to assess effectiveness, drive continuous improvement, and report findings to executive leadership.
• Identify and implement advanced recruitment technologies and tools to streamline processes, enhance candidate experiences, and improve overall efficiency.
• Develop and maintain strong relationships with business partners and recruiting sources to enhance the talent pipeline and support the organization’s growth.
• Oversee the development and implementation of employer branding initiatives to attract high-quality candidates and enhance the company’s reputation in the job market.
• Provide strategic guidance on workforce planning and talent management initiatives, helping to identify and address talent gaps and succession planning needs.
  
  

Qualifications

• Bachelor’s Degree in human resources, business or a related field preferred
• Minimum 8 years’ experience in human resources/ recruiting / talent management, with at least 5 years in a leadership role
• Experience identifying and testing Recruiting Tools, Resources and Systems.
• Experience working within/reducing a budget by improving inefficiencies
• Identifying and qualifying Internal Talent for the team
• Strong interpersonal, organizational, and critical thinking skills required
• Confidentiality and discretion in the performance of all duties and responsibilities
• Time management and time critical prioritization skills
• Ability to interface effectively with all levels of employees and managers
• Team-player, with the ability to motivate others to achieve optimal results