Special Investigations Analyst 2

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
Global Investigations (GI) is seeking a highly talented, self-motivated and analytical individual to conduct internal fraud monitoring and detection investigation under the Global Financial Crimes & Customer Protection (GFC&CP) Program. This role requires prior experience investigating complex matters relating to fraud and financial crime, and experience in analyzing and identifying linking in data across multiple sources. This role also requires a self-starter with the ability to think critically and strategically when handling investigations, seeing beyond the initial facts presented and reviewing information thoroughly and in a highly organized manner. This role also requires the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary.

Job Description:
Position Responsibilities

• Investigate allegations of internal fraud or other insider misconduct, including reviewing leads generated from internal alerts and detections.
• Partner with management and other stakeholders to support development and evolution of investigative strategies and new detection alerts.
• Utilize PayPal internal tools and systems and external data sources for investigations.
• Leverage various investigative techniques and sources, including open-source intelligence, to identify subjects and establish relationships between parties and accounts of interest.
• Evaluate linking between accounts to identify scope of networks and subjects behind suspicious activity.
• Build strong relationships with key partners and senior leaders.
  
  
  

Qualifications/ Education/Experience/Skills

• Relevant Bachelor’s or Advanced degree preferred.
• Minimum of three years professional experience including investigating financial crime, internal fraud/insider abuse (preferred), cybercrime, complex fraud/AML and/or high profile/high priority events.
• Proven ability to analyze voluminous and complex evidence and data in order to report critical information.
• Ability to understand opposing points of view on highly complex issues.
• Experience at PayPal and institutional knowledge is preferred and valued.
• Data query and analysis skills (SQL, SAS, Teradata, Hadoop, Splunk, etc.)
  
  
  

Competencies

• Expert oral and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly.
• Strong writing skills with ability to both write persuasively and convey complex matters clearly and concisely.
• Provide suggestions and demonstrate problem solving abilities
• Collaborative with excellent project management and organizational skills.
• High level of integrity, professional judgment and commitment; able to maintain composure under pressure and make sound decisions.
• Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, etc.).
• Self-motivated, team player, energetic personality, curious, quick minded, focused, committed, able to work efficiently in a fast-paced changing environment.
  
  
  

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

REQ ID R0119948