Slot Manager

We're Hiring: Slot Manager!

We are seeking an experienced and detail-oriented Slot Manager to oversee slot machine operations and ensure optimal gaming floor performance. The ideal candidate will have strong leadership skills, gaming industry knowledge, and the ability to maximize revenue while maintaining exceptional customer service standards.

Location: Norfolk, United States

Role: Slot Manager

Responsibilities

• Responsible for the overall management and performance of the Slot department.
• Oversee Slot Operations to ensure proper procedures are being followed in accordance with company policy.
• Supervise, hire, schedule, train, evaluate, coach, counsel, and terminate Slot Department personnel.
• Resolve customer disputes arising in the Slot Department.
• Submit Internal Control revisions to streamline Slot Operations.
• Maintain knowledge of competitive Slot practice.
• Utilize professional human relationship skills to select, develop and motivate staff.
• Evaluate and participate in the approval of customer credit.
• Assists the Director of Slots in preparation of the departmental budget and performs the duties of the Director of Slots in his/her absence.
• Performs slot department performance analyses, operations analyses, and other related functions
  
  

Qualifications

• Must be at least 21 years of age.
• Minimum of five (5) years of experience in gaming, with a concentration in slots, preferred.
• Minimum of three (3) years of related management experience preferred.
• Must have excellent communication and customer service skills. Performance of this job will take place in both an office setting as well as the casino floor. Jobholder will be exposed to certain casino-related environmental factors including but not limited to noise, second-hand smoke, and varied degrees of lighting.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

Ready to make an impact? Apply now and let's grow together!