Service Technician

Benefits:

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Training & development
  
  
  

Join our incredible team at Xtraire! We're on the lookout for experienced installers and technicians who are ready to make a difference. Enjoy competitive pay, a great tool allowance, paid holidays, vacation time, 401K, and top-notch healthcare.Benefits

• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests
  
  
  

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and Xtraire. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other Xtraire technicians and installers, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:

• Serving as a member of Xtraire's Service Department teams which are organized to conduct HVAC jobs promptly and efficiently.
• Performing routine HVAC service activities without direct oversight or on-site assistance.
• Assisting the Lead Service Technician(s) in the training of other Xtraire employees on service-related subjects, including call-back prevention and equipment protocols.
• Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts.
• Developing lead referrals for the sales staff.
• Conducting non-service work in support of the IAQ and Installation Departments, as assigned.
• Performing related duties as directed by the Service Manager.
  
  
  

Job Qualifications:

• High school graduate and graduate of a post-secondary HVAC program of instruction of two or more years in duration.
• One or more years of successful experience, either as a commercial and/or residential service or installation technician.
• Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and other Xtraire employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found on Long Island.
• Interest and initiative in maintaining and advancing his or her HVAC skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Current NY State Driver's License and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Xtraire insurance carrier.
• Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints.