Senior Trainer

Optum


Date: 2 days ago
City: La Crosse, WI
Salary: $34.23 - $61.15 per hour
Contract type: Full time
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

We are seeking a dynamic and experienced Senior Clinical Trainer. This role is ideal for a Registered Nurse (RN) with a solid background in training delivery and adult learning principles. The candidate will be responsible for designing, developing, and delivering training programs for clinical staff, ensuring alignment with operational goals and regulatory standards. This is a hybrid role with 50/50 virtual training delivery, documentation, and design.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

  • Clinical Training & Facilitation
    • Deliver clinical training to nursing and healthcare staff, including onboarding, continuing education, and competency assessments
    • Serve as a clinical subject matter expert, ensuring training content reflects current best practices and regulatory guidelines
    • Evaluate training effectiveness through feedback, assessments, and performance metrics
  • Instructional Design & Development
    • Conduct needs assessments and discovery sessions with subject matter experts (SMEs) to identify training gaps and performance improvement opportunities
    • Design and develop engaging, effective learning solutions using blended modalities (e-learning, instructor-led, virtual)
    • Create and maintain training materials, and multimedia content using tools such as Articulate, Camtasia, and Microsoft Office Suite
    • Develop procedural documentation, job aids, and SOPs using a content management system such as DMS or Service Now
    • Apply adult learning theories and instructional design models (e.g., ADDIE) to ensure content effectiveness and learner retention
    • Collaborate with cross-functional teams to align training with business goals
  • Project & Stakeholder Management
    • Lead training projects from inception to completion, including timelines, stakeholder engagement, and reporting
    • Review and provide feedback on training materials developed by peers to ensure consistency and accuracy
    • Act as a liaison between clinical operations and training team to ensure seamless integration of training initiatives
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • 3+ years of experience in clinical practice and 1+ years in training delivery and virtual facilitation
  • Experience in healthcare operations such as telemedicine, utilization management, case management, or nurse advice lines
  • Demonstrated solid communication, facilitation, and project management skills
  • Proficient computer skills including MS Word and PowerPoint, Excel, and Teams
  • Proven solid analytical skills, attention to detail, problem-solving and fact-based decision-making abilities
  • Proven to be an expert in verbal and written communication
  • Demonstrated excellent time management

Preferred Qualifications

  • Proficiency in instructional design tools (Articulate, Camtasia, Snagit) and Learning Management Systems (e.g., Achieve, Oracle, Cornerstone)
  • Awareness of LMS standards and SCORM files
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $34.23 to $61.15 per hour based on full-time employment. We comply with all minimum wage laws as applicable

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

#RPO

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