Senior Product Manager

For more than 45 years, CXtec has been helping organizations maximize value in their IT investments. We are the largest secondary market network hardware provider in North America. Today, we remain focused on providing creative lifecycle management solutions for organizations of all sizes, all over the world.

We are seeking an experienced Senior Product Manager – Refurbished Networking Hardware to lead and manage our portfolio of secondary market networking and voice equipment. This individual must bring at least 5 years of hands-on experience in the secondary IT hardware space, with a deep understanding of market dynamics, product lifecycles, and customer demands unique to used and refurbished technologies.

The ideal candidate is a strategic thinker with a strong blend of technical knowledge and business acumen. This role will be responsible for shaping product strategy, defining multi-year roadmaps, and acting as the product champion across internal teams. You will collaborate closely with sales, procurement, and operations to identify market opportunities, support deal strategies, and guide purchasing decisions for used networking and voice equipment.

The annual salary range for this position, based out of Syracuse, NY, is $90,000-$150,000. The actual rate of pay offered will vary based on applicant’s relevant skills, education, experience, certifications and geographic location as well as other business and organizational needs

What You'll Be Doing

• Leading product line strategy and roadmap development for used networking and voice technologies.
• Providing pricing and purchasing recommendations to buyers based on market trends and demand.
• Supporting sales with expert-level product knowledge to position tailored secondary market solutions to customers.
• Driving margin growth and overall success of assigned product lines.
  
  

What We're Looking For

Minimum Qualifications

• Bachelor’s degree in business, marketing, engineering, or a related field (or equivalent experience).
• Minimum of 5 years of experience in used equipment product management, product marketing, sales, or business development within an IT reseller, ITAD, or remarketing environment.
• Strong negotiation skills with a proven track record of securing favorable terms with OEMs, suppliers, and customers.
• Experience in pricing and margin optimization, with the ability to develop strategies that drive revenue growth and profitability.
• Ability to influence and collaborate across teams, including sales, marketing, operations, and executive leadership, to achieve business goals.
• Strategic and analytical mindset, with the ability to assess market trends, competitive positioning, and pricing strategies to maximize business impact.
• Proven problem-solving skills, with the ability to think on one’s feet and develop creative solutions for product and sales challenges.
• Excellent organizational and project management skills, with the ability to manage multiple priorities while maintaining attention to detail and meeting deadlines.
• Strong verbal and written communication skills, with experience in creating compelling product messaging and sales enablement materials.
• Knowledge of the IT hardware and networking industry, including remarketing, secondary market trends, and resale strategies.
• Proven track record of driving sales and product success, with measurable contributions to revenue and margin growth
  
  

What We Offer

• Health insurance and prescription drug coverage
• Dental and Vision insurance
• Company-paid life insurance and voluntary life options
• Company paid short and long-term disability
• Critical illness, accident and hospital indemnity insurance
• Flexible spending accounts
• Pet insurance
• Traditional and Roth 401(k) retirement plan with company match
• Tuition reimbursement and Employee Assistance Program
• Paid vacation, sick/personal days and holidays
• Company paid, attached garage parking
  
  

Join The Best That Downtown Syracuse Has To Offer

• State of the art office space
• Unlimited Starbucks coffee and flavored water
• Team building
• Volunteer opportunities
• Onsite gym
• Casual dress
• Walking distance from Armory Square, The Landmark and so much more
  
  

As a condition of employment, upon offer, candidates will be required to participate in a background check and complete a pre-employment drug screen.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, religion, pregnancy, reproductive health decisions, sexual orientation, protected veteran or military status, sex, disability, marital or familial status, domestic violence victim status, gender identity or expression, predisposing genetic characteristics, criminal history or any other legally protected class. Individuals will not be discriminated against based on disability.