Senior Director of US Operations Job

Why You'll Love This Job

The Senior Director of US Operations will be responsible for overseeing and optimizing all aspects of our operations within the United States, including manufacturing, warehouse and distribution. This critical role requires a strategic leader with a proven track record of success in operations management, process improvement, and regulatory compliance within the medical device industry. This leader is responsible for achieving operations teams’ growth, service and quality objectives for our customers. The ideal candidate will be a natural leader with deep Operations experience in the medical device industry that has worked in high mix, high volume assembly and distribution.

Responsibilities

• Develop and implement strategic plans and initiatives to optimize operational performance, drive efficiency, and achieve business objectives.
• Collaborate with senior leadership to define operational goals, metrics, and KPIs to monitor performance and track progress towards targets.
• Oversee manufacturing processes and production schedules to ensure timely and cost-effective assembly of medical device kits while maintaining quality and compliance with regulatory requirements.
• Implement lean manufacturing principles, continuous improvement initiatives, and automation solutions to enhance operational efficiency and reduce waste.
• Manage distribution centers, warehouses, and logistics networks to ensure timely delivery of products to customers while minimizing shipping costs and transit times.
• Optimize inventory management processes, demand forecasting, and supply chain logistics to meet customer demand and maintain adequate stock levels.
• Ensure compliance with FDA regulations, ISO standards, and other regulatory requirements related to medical device manufacturing, distribution, and quality management.
• Provide leadership, guidance, and mentorship to the operations team, fostering a culture of accountability, collaboration, and continuous improvement.
• Recruit, train, and develop talent within the operations team to build a high-performing and motivated workforce capable of achieving operational excellence. Strategically work with HR, Finance, IT, Quality and Sales to create cooperative solutions for systematic change and growth.
• Oversee new customer implementation and confirm operating procedures are accurately established to achieve performance SLA’s.
• Own standard costs modeling with finance and work with finance to optimize cost structures across material, labor, freight and overhead.
• Other duties as assigned.
  
  

Skills & Qualifications

• Achieve budget, revenue and EBITDA plan.
• Ensure scalabilities for all Operational areas.
• Achieve client performance standards to contract.
• Achieve quality standards.
• Grow, develop, and manage team members to achieve their objectives.
  
  

Qualifications

• 10+ years of experience in managing operating teams of 200+ employees.
• 5+ years in Healthcare / medical disposables, sterile product management with high attention to quality in a high mix / high volume multi-facility operation.
• 10+ years of experience managing multi-site assembly and distribution facilities with a national footprint.
• Extremely strong process and systems understanding supporting supply chain planning through execution.
• Data driven and demonstrated experience in using analytics to drive performance standards, improvements and financial modeling.
• Bachelor’s degree in Business Administration, Logistics, Engineering, or other industry-related field required; MBA preferred.
• Excellent verbal and written communication skills.
• Ability to drive projects across teams.
• Extensive knowledge of the principles, procedures, and best practices in medical device and/or other FDA regulated industries.
• Excellent organizational skills and attention to detail.
  
  

Job Number: 152472