Senior Director of Operations

Job Purpose

National Compensation Annual Salary: $210,441 $244,699 $278,957

Bonus Plan: AIP 25%

Our Senior Director of Operations plays a key leadership role responsible for overseeing and optimizing all aspects of manufacturing operations, including production, supply chain, quality control, logistics and performance. The Senior Director drives strategic initiatives, implements lean manufacturing practices, and fosters a culture of continuous improvement, safety, and operational excellence. Collaborating closely with senior leadership, this role plays a critical role in scaling operations, improving margins, and supporting long-term business growth.

Job Responsibilities

• Develop and execute operational strategies that improve efficiency, reduce cost, and support scalable growth.
• Manage budgets, capital expenditures, and plant capacity planning initiatives.
• Monitor key operational metrics (KPIs), identify performance gaps, and drive corrective actions.
• Lead directors and managers across all functions and locations.
• Lead and support corporate goals applying best practices and standardization of workflows and processes.
• Ensure compliance with health, safety, environmental, and quality regulations across all locations.
  
  

Additional Responsibilities & Qualifications

• Provide actionable insights and recommendations to business leaders on existing business, as well as future business opportunities.
• Experienced in strategic management and leadership across company functions directing substantial resources over long time frames (More than 15 years)
• 6+ years of successful supervisory/management experience is required. Ability to motivate and develop direct reports, as well as size up new talent. Excellent leadership, customer relations, and interpersonal skills are required. Ability to motivate the team, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
  
  

Work Experience

• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• The ability to communicate with all levels of the organization.
  
  

Education

• Bachelor's Degree Preferred
  
  

Working Conditions

The work environment for this position requires:

• Regularly working in a non-climate-controlled warehouse where exposure to cold, heat, damp or humid conditions may occur.
• Exposure to loud noise.
• Exposure to dust, mechanical hazards, moving objects, and moving vehicles.
• The position requires work in an office as well as travel.
  
  

Physical Requirements

The physical requirements listed below are representative of those needed to successfully perform the essential functions of the job.

• Ability to lift, twist and carry up 50 - 75 pounds, manipulate (push and pull) up to 160 pounds of product with material handling equipment and skids weighing up to 2,000 pounds utilizing pallet jack.
• Walking/Standing - walk throughout the warehouse to complete customer orders. Stand when operating order picker or reach truck equipment and when operating cutter.
• Sitting - sit only when driving sit-down material handling equipment.
• Lifting - lift items weighing a few ounces up to 150 pounds with assistance .
• Stooping - performed when filling orders or putting away products assigned to floor level locations. May bend at the waist.
• Kneeling - kneel when filling orders or putting away products assigned to floor level locations.
  
  

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time depending on our business needs.

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits, 401k, paid time off and tuition reimbursement.
  
  

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv is an Equal Opportunity/Affirmative Action employer.

EEO Policy US | EEO Policy Mexico

This description does not attempt to define the job's essential functions as defined by applicable disabilities law.