Senior Director – Content

Ministry Function

The Senior Director of Content supports the ministry of Convoy of Hope by overseeing content curation and creation. This includes writing for Hope Quarterly magazine, correspondence for the president and key leaders, direct response, fundraising, and disaster reporting — with an eye toward goal achievement.

Essential Duties & Responsibilities

1. Knows and understands content channels (the Convoy of Hope website, marketing materials, direct mail appeals, emails, social media, etc.) and regularly provides compelling content and writing for each outlet to achieve measurable outcomes.
2. Coordinates writing for the Office of the President, including letters, op-eds, editorials, and direct mail.
3. Demonstrates initiative in identifying compelling stories, working closely with other working groups to curate and create content for internal and external audiences.
4. Oversees content management, making sure source material is ingested, stored, tagged, and otherwise organized appropriately.
5. Develops and maintains content input and output processes.
6. Manages the Convoy of Hope Content Team comprising reporters, writers, and editors.
7. Works closely with the Program and Disaster Services areas to identify and follow up on story leads. Assigns leads within other teams at Convoy to other team members.
8. Assists with creatively developing stories for publication.
9. As needed, helps develop assets for other working groups.
10. Travels domestically or internationally as requested, often on short notice.
11. Fulfills all other duties as assigned.

Required Knowledge, Skills & Abilities

1. A bachelor’s degree in communications, marketing, journalism, or a related field is required. A master’s degree in writing, marketing, journalism, public relations, or a related field is preferred.
2. Ten or more years of demonstrated experience in written communications for print, video, and broadcast is required, with five years in a senior writing or management role.
3. Possesses proven writing skills.
4. Demonstrates ability to assimilate feedback in a respectful manner and improve on products.
5. Demonstrates ability to work under tight deadlines.
6. Possesses proven ability to edit for consistency, accuracy, and competency.
7. Is able to travel domestically and internationally, sometimes on short notice, as requested.
8. Demonstrates ability to multitask and stay highly organized.
9. Demonstrates ability to prioritize projects.
10. Exhibits strong interpersonal communication skills in person and in writing.
11. Attends and actively participates in Convoy of Hope At Home Week meetings and activities as a required responsibility to the organization and fellow team members.
12. Serves as an advocate for the ministry, striving to nurture, broaden, and develop financial and other resource opportunities to support and expand organizational and program ministry.
13. Positively represents the ministry of Convoy of Hope, including its mission statement and core values, to all outside constituencies.
14. As a Christian organization, Convoy of Hope believes it is critical that team members embrace the organization’s religious purposes for which it exists and not only agree with its Statement of Faith but demonstrate it in their lives on an ongoing basis.

Supervisory Responsibilities  

This position will supervise the Content Team in the Marketing & Communications Division.