Sales Support Specialist

Job Description

Description & Requirements

We are in search of a Sales Support Specialist. At Brady Plus, Sales Support’s exceptional customer service is the backbone of who we are and the focus of everything we do. We are committed to building and maintaining lasting relationships by providing industry-leading customer experience. We listen to our customers and provide solutions through excellent hands-on service, training, and education. This position is responsible for providing administrative assistance to our sales team.

Responsibilities Include:

• Orders – All levels of order entry
• Assist with Safety Data Sheet (SDS) requests, literature requests, marketing materials and tradeshows.
• Research and resolve customers’ problems accurately and efficiently.
• Handle incoming calls from customers and sales professionals.
• Assist Account Reps by phone and in person. Communicate regularly with sales regarding customer pricing, problems, and requests.
• Reports, backorder report, special order with stock, backorder with stock, soft hold release.
• Assist walk in customers.
• Cash payments, make change and close till accurately.
• Daily Deposit Report
• Additional duties or special projects as assigned.
  
  

The Ideal Candidate Will Have:

• A minimum of 2 years of experience in customer service.
• Knowledge of spreadsheets helpful.
• Ability to multitask and use good time management.
• Physical Requirements Ability to sit at a desk for long periods of time, operate a computer and listen / speak clearly on the phone and in person.
  
  

Compensation & Benefits:

The pay range for this role is $19.00- $24.00 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

Compensation & Benefits:

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About BradyPLUS:

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com .

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.