Sales Manager

PumpMan, a Harrington Company, is a leading provider of pump systems and on-site maintenance and repair services for customers in the commercial, industrial, and municipal market sectors. Founded in 1977, PumpMan has locations throughout the Unites States and is actively expanding its network to deliver services to a wider area and broader customer base. PumpMan joined the Harrington family of companies in 2023, and, in combining forces, created an industry leading single source provider for process solutions products, design, installation, maintenance, and repair. We are also committed to stocking products in branches and regional distribution centers, allowing us to deliver unmatched customer service by having a wide variety of products immediately available.

Our national footprint, dedication to service and highly trained, passionate team members have made Harrington and PumpMan prominent, highly respected names in our industry and enabled our success for more than 6 decades. We realize our greatest asset is our people and we are dedicated to offering opportunities for training, personal growth, and career advancement. If you are looking for an excellent company that offers not just a job, but a career path, then come join our winning team!

Responsibilities

• Direct the activities of the sales force focused on generating repair, service and project sales involving pumps, motors, controls used in the water and wastewater systems of commercial, industrial and municipal property managers and owners.
• Develop and implement sales strategies and goals to achieve revenue targets and maximize profitability for service work, shop repairs and new sales.
• Oversee and manage the sales team, providing guidance, coaching, and support to ensure they meet their individual and collective sales objectives.
• Track and analyze sales performance metrics, such as sales volume, conversion rates, and customer acquisition costs. Identify areas for improvement and take corrective actions when necessary.
• Conduct training sessions and workshops to enhance the sales team's product knowledge, selling skills, and customer service abilities. Keep the team updated on industry trends, new products, and competitive offerings.
• Foster and maintain relationships with key customers, promoting customer retention and loyalty. Collaborate with the team to identify new business opportunities and develop strategies to expand the customer base
• Collaborate with senior management to set sales targets and budgets. Forecast sales volumes and revenue, monitor actual performance, and adjust strategies as needed to meet or exceed targets
• Prepare regular sales reports, providing insights on performance, trends, and opportunities. Present reports to senior management and provide recommendations for improvement
• Stay updated on market trends, competitor activities, and customer preferences. Conduct market research to identify potential growth areas and adjust sales strategies accordingly
• Work closely with other departments, such as operations and customer service, to ensure seamless order fulfillment, customer satisfaction, and timely delivery of repair services
• Manage sales-related administrative tasks, including pricing, contracts, proposals, and order processing. Ensure compliance with company policies and industry regulations.
• Manage relationships with OEM’s.
  
  

Experience

• Experience in the building products, industrial service or contracting fields required, with an understanding of building specifications, project bidding and the various influences involved in vendor selection for repair, service and retrofit projects
• Experience in sales, marketing or project management with a pump or motor OEM is highly desirable.
• Experience in designing and selling maintenance plans to property managers and owners is desirable.
• Strong hands-on leadership experience with a proven sales track record.
• A demonstrated understanding of pricing, forecasting, cost management and other financial tools used to help drive a successful profit center.
• Excellent industry networking experience.
  
  

Required Skills

• Problem solving skills
• Proven interpersonal skills and a history of successful performance in a team environment as well as working independently.
• Highly responsive to customer requirements, responding promptly to queries and to customer changes.
• Strong interest in successfully interacting with customers in a sales/customer facing role.
• Commercially astute and able to understand sales strategy.
• Must be flexible in dealing quickly with conflicting priorities; being a team player, willing to give additional effort when required to meet customer-based deadlines.
• Prepared to be “hands-on” and eager to learn and develop professionally.
• Computer literate with competence with Excel, Power Point and Word programs.
  
  

PumpMan, a Harrington company provides an outstanding benefits package, designed to support our employees’ health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!

Insurance

• Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
• Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
• FSAs: Flexible spending options for health and dependent care expenses.
• Dental: Comprehensive, including orthodontic care for both children and adults
• Vision: Includes discounts on Lasik.
• Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
• Life Insurance and AD&D: Company paid life and AD&D coverage
• Long Term Disability: Company paid LTD program
• Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
• Employee Assistance Program: Professional support for employees during critical times.
• Disability: Options for both short- and long-term coverage.
  
  

Retirement

• 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%
  
  

Work/Life Balance

• Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
• Holidays: 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
  
  

Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.

Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.

#PM-Sales