Sales Associate

GUESS?, Inc.


Date: 1 day ago
City: Lake Elsinore, CA
Salary: $16.5 - $17 per hour
Contract type: Full time
Job Description

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store ManagementEssential FunctionsCustomer Experience

  • Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
  • First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
  • Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
  • Product Information: Provide customers with current relevant information about the product.
  • Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
  • Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
  • Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

  • Task Completion: Satisfactorily complete all duties as assigned by management.
  • Punctuality: Be punctual and adhere to the designated work schedule.
  • Teamwork: Be flexible and work well with peers and management to accomplish duties.
  • Policy Adherence: Follow GUESS Policies and Procedures 100%.
  • Housekeeping: Perform housekeeping duties as required.

Personal Performance

  • Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

  • Meetings and Functions: Participate in and attend all store meetings and other related functions.
  • Positive Attitude: Represent a positive attitude toward the merchandise and the company.
  • Inventory Participation: Participate in all inventories.
  • Additional Duties: Assume and complete other duties as assigned by store management.
  • Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

  • Customer Service Skills: Excellent communication and customer service skills.
  • Retail Experience: Previous retail experience preferred.
  • Team Player: Ability to work well in a team-oriented environment.
  • Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
  • Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

?

Brand

GUESS Factory

Store

3244

Store Address

17600 Collier Avenue, #136 - Lake Elsinore, CA 92530

Salary Minimum

$16.50

Salary Maximum

$17.00

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