Revenue Operations Solution Consultant (North America)

About The Role

We are seeking a hands-on and detail-oriented Revenue Operations (RevOps) Solution Consultant to join our Professional Services team. In this role, you will play a key part in configuring, testing, and deploying CPQ and Billing solutions that enable customers to achieve operational excellence. Working alongside the Solution Architect, who leads discovery and design, you’ll focus on execution and delivery — including configuration, UAT support, go-live readiness, and post-launch hypercare.

This is an exciting opportunity to join a fast-growing startup, where priorities evolve and roles may shift as we scale. The ideal candidate is comfortable with ambiguity, thrives in dynamic environments, and brings initiative and ownership to every customer engagement.

What You’ll Be Working On

• System Configuration & Implementation: Configure and validate CPQ and Billing systems in alignment with design specifications, ensuring functionality meets customer business requirements.
• Testing & Quality Assurance: Develop and execute test scripts, manage functional and regression testing cycles, and guide customers through User Acceptance Testing (UAT) to confirm readiness for production.
• Go-Live & Hypercare Support: Support go-live readiness by coordinating data validation, deployment activities, and cutover tasks. Provide hands-on assistance during hypercare to ensure a smooth transition to steady-state operations.
• Troubleshooting & Issue Resolution: Diagnose and resolve configuration or integration issues, collaborating with technical teams to identify root causes and implement fixes efficiently.
• Change Management & Customer Enablement: Support customers through change management and enablement activities, including “train-the-trainer” programs and documentation to drive adoption and self-sufficiency post-implementation.
• Customer Relationship Management: Foster strong relationships across various customer personas, particularly within large Enterprise accounts, to ensure ongoing satisfaction, trust, and long-term success.
• Cross-Functional Collaboration: Partner closely with Solution Architects, Technical Consultants, and Project Managers to ensure consistent delivery and alignment across all phases of the implementation lifecycle.
• Continuous Improvement: Share lessons learned and contribute to internal best practices to help improve methodologies, templates, and implementation efficiency.
  
  

We Are Looking For

• 3–5 years of hands-on experience implementing or supporting CPQ, Billing, CRM, or ERP systems.
• Experience with system configuration, data validation, testing, and UAT coordination.
• Familiarity with Salesforce CPQ, managed packages, or similar platforms is highly desirable.
• Understanding of Order-to-Cash (O2C) processes, Accounts Receivable (AR), or General Ledger (GL) workflows.
• Strong troubleshooting and analytical skills with attention to functional and data accuracy.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
• Demonstrated ability to support change management and customer enablement efforts.
• Comfortable working in a fast-paced startup where priorities evolve and responsibilities may expand.
• Positive, proactive, and customer-first mindset.
  
  

What We Offer

• Competitive salary and benefits package
• Opportunity to directly influence how our platform is implemented and scaled.
• High visibility and ability to shape delivery methodologies and standards.
• A collaborative team environment that values curiosity, ownership, and continuous learning.