Residential Case Manager Specialist

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose: Provides case management and supportive services for clients being treated in residential treatment. Facilitate client engagement in treatment services and successfully transition clients through levels of care to support early recovery. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the support of delivery of addictions treatment services to clients and their families and to facilitate the issues of recovery into their daily living situations.

Qualifications/Basic Job Requirements

• Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training
• Demonstrated education, training, or experience in the behavioral health/human services.
• Excellent written and oral communication skills,
• Computer proficiency required,
• Ability to navigate and complete documentation in the electronic healthcare record,
• Ability to accurately complete required documentation within the prescribed time frames
• Ability to quickly establish rapport with both clients and families; and motivate engagement in support systems identified through case management.
• Ability to present and coordinate lectures for clients, families, staff, or community resources.
• Self-starter with ability to work independently and within a team environment.
• Valid driver’s license and ability to meet Agency insurance requirements,
• Belief in the mission and vision of Rosecrance
  
  

Essential Responsibilities

• Work hours prescribed by the supervisor and any additional hours deemed necessary for the responsibilities assigned. Overtime may be required.
• Work as a member of the residential treatment team.
• Employ engagement strategies to increase client understanding of and motivation to complete treatment to support recovery.
• Engage friends, family, and referral sources to support client engagement in treatment.
• Facilitate case management sessions to support clients removing barriers to treatment and recovery.
• Complete work-related documentation to support the early recovery process.
• Assist with the completion of required documentation.
• Facilitate external communication needs such as legal, employment, etc.
• Collaboration with counseling, nursing, and psychiatric staff to support client’s clinical needs.
• Transport clients as required.
• Work as a member of the RHC treatment team.
• Attend all scheduled meetings of staff, such as treatment plan reviews, shift meetings or appropriate committee meetings as designated.
• Read all logs and obtain pertinent information from staff of previous shifts, counselors, staff, etc.
• Record daily all pertinent information based on observations and involvement with the group and communicate this information to other staff.
• Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management
  

Schedule: 8-hour shifts

• Monday - Friday; 9:00am - 5:30pm
  
  

Pay: Based on education, experience and credentials

• Starting Pay:
• $22.50/hr.
• Additional $.50/hr. with CADC certification
  

Shift differentials: Additional pay based on regularly scheduled shift hours

• Second shift (majority of hours between 3pm and 11pm): $.25/hr.
• Third shift (majority of hours between 10pm and 7am): $.50/hr.
  
  

Work Location: Rosecrance Harrison Campus - Rockford, IL

• Onsite
  
  

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility
  
  

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).
  
  

Ready to Make a Difference?

Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.