Remote Customer Service Representative | WFH Opportunity
Get It - Executive
Date: 2 weeks ago
City: Cleveland, OH
Contract type: Full time
Remote
Join Our Team as a Remote Customer Service Representative
Why Consider This Opportunity?
We pride ourselves on fostering a positive work culture that values employee well-being and engagement. If you have a passion for assisting others and prefer the flexibility of remote work, this role is an excellent match for you.
Job Overview
We are actively seeking a dedicated Remote Customer Service Representative to join our dynamic team. In this capacity, you will be instrumental in assisting customers by addressing queries, supplying product and service information, and resolving issues efficiently. This is a full-time position that offers a work-from-home setting.
Key Responsibilities
Employment Type: Full-Time
Why Consider This Opportunity?
We pride ourselves on fostering a positive work culture that values employee well-being and engagement. If you have a passion for assisting others and prefer the flexibility of remote work, this role is an excellent match for you.
Job Overview
We are actively seeking a dedicated Remote Customer Service Representative to join our dynamic team. In this capacity, you will be instrumental in assisting customers by addressing queries, supplying product and service information, and resolving issues efficiently. This is a full-time position that offers a work-from-home setting.
Key Responsibilities
- Respond to customer inquiries and effectively resolve complaints while maintaining professionalism
- Share in-depth information about our products and services
- Diagnose and troubleshoot technical problems proficiently
- Keep accurate records of customer interactions and update accounts as necessary
- Regularly enhance your knowledge of our products and services for improved customer assistance
- Ability to establish rapport with customers and cultivate positive relationships
- Strong multitasking abilities and effective prioritization skills
- Professional demeanor coupled with excellent communication capabilities
- Exceptional written and verbal communication skills
- Previous customer service experience is advantageous, but not mandatory
- Strong communication skills, both orally and in writing
- Competitive hourly wage ranging from \(19 to \)25
- Comprehensive benefits package, including medical coverage and retirement options
Employment Type: Full-Time
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