Release and Environment Program Manager

Job Description

Responsible for managing and coordinating environment version control, documentation, scheduling, and communication for enterprise systems across both cloud and on-premises platforms. This role ensures seamless software releases by overseeing environment refresh schedules, monitoring project workflows, and acting as a primary liaison with internal teams, external vendors, and the change control board. This role fosters collaboration with stakeholders and technical teams, to support efficient, reliable system updates while maintaining compliance with organizational policies, regulatory standards, and best practices.

Tri-State recognizes the value of a highly-engaged and committed workforce and provides an excellent benefits program that includes:

Medical Insurance, Dental Insurance, Vision Insurance Health Savings Account (HSA), Flexible Spending Accounts (FSA), Tuition Reimbursement, Flexible Work Schedules including compressed work week and telecommuting opportunities to work remotely up to 50%, Life Insurance, 401K, Long Term Disability (LTD), Short Term Disability (STD), Employee Assistant Program (EAP) and Paid Leave Benefits.

Release and Environment Program Manager

Hiring Salary Range: $106,700-$135,550

Actual compensation offer to candidate may vary outside of the posted hiring salary range based upon work experience, education, and/or skill level.

Responsibilities

• Own and maintain environment version control documentation, ensuring accuracy and alignment with system configurations for both cloud and on-premises environments.
• Develop and manage environment refresh schedules, proactively communicating with stakeholders to avoid conflicts and ensure alignment with project timelines.
• Monitor and optimize environment usage across development, testing, staging, and production to maximize efficiency and resource utilization.
• Identify and mitigate risks related to environment configurations, dependencies, and performance issues.
• Implement and maintain automation solutions to streamline environment provisioning, monitoring, and resource scaling.
• Develop and manage release schedules, ensuring alignment with project roadmaps, stakeholder priorities, and organizational goals.
• Track and monitor project workflows across various environments, ensuring smooth transitions between development, testing, and production stages.
• Coordinate all change releases with the change control board, ensuring compliance with governance policies and regulatory requirements.
• Serve as the primary liaison between internal teams (development, QA, operations) and external stakeholders to resolve release-related issues.
• Report on release metrics, trends, and environment health to provide visibility and enable data-driven decision-making.
• Act as the primary point of contact for cloud providers and software vendors, managing service tickets and ensuring timely resolution of environment-related actions.
• Monitor vendor performance to ensure adherence to SLAs and escalate unresolved issues to minimize project delays.
• Collaborate with vendors to implement updates, patches, and upgrades in alignment with organizational standards and timelines.
• Support compliance efforts for SOX, NERC-CIP, and other regulatory standards, including managing quarterly and annual testing, gap analysis, and audit preparations.
• Prepare and present reports on environment health, usage trends, and release outcomes to stakeholders and senior management.
• Foster a culture of continuous improvement, identifying opportunities to enhance environment management and release processes.
• Collaborate with technology teams to define and enforce best practices for environment management and release processes.
• Maintain compliance with all company policies and procedures and attain knowledge and remain knowledgeable of regulations, laws, standards, and best practices applicable to functional area.
• Because Tri-State has an obligation to provide continuous, reliable electric service to its customers, the ability to work overtime at any time of the day or week is considered an essential function of the job.
  
  

Other Duties/Responsibilities

• Perform other related duties as assigned.
  
  

Qualifications

Education and Training:

• Bachelor’s degree in computer science, information technology, or a related field.
• An MS, MBA, or related advanced degree desired.
  
  

Skills

• Skilled in coordinating with external vendors to ensure timely resolution of issues and adherence to SLAs.
• Ability to manage multiple priorities, work under pressure, and meet tight deadlines.
• Ability to lead cross-functional teams and influence stakeholders.
• Strong written and verbal communication skills to convey technical details to non-technical stakeholders.
• Analytical thinker with the ability to anticipate, identify, and resolve issues proactively.
• Thrives in dynamic and evolving environments with a focus on delivering high-quality outcomes.
• High attention to detail, commitment to service excellence and continuous improvement.
  
  

Other

• Willingness to travel as required for training and meetings throughout service territory.
• Must be able to perform all essential functions of the job.
  
  

About Us

Tri-State is a wholesale power supply cooperative, operating on a not-for-profit basis, with 44 members, including 41 utility electric distribution cooperative and public power district members in four states: Colorado, Nebraska, New Mexico and Wyoming. Together with its members, Tri-State delivers reliable, affordable and responsible power and energy services to more than a million electricity consumers across nearly 200,000 square miles of the West.

Tri-State was founded in 1952 by its member systems to provide a reliable, cost-based supply of electricity. Headquartered in Westminster, Colo., approximately 1,200 people are employed by Tri-State across five states.

Tri-State's electricity is generated from coal, natural gas and hydropower, with a rapidly increasing supply generated from wind and solar. Tri-State delivers power to its members through a transmission system that includes substation facilities, telecommunications sites and over 5,700 miles of high voltage transmission lines. Tri-State's transformative Responsible Energy Plan is reducing emissions, increasing renewable resources, developing new energy services and delivering more flexibility for its members.

Job Identification: 292

Job Category: Information Technology

Posting Date: 2024-12-16T17:09:43+00:00

Job Schedule: Full time

Hiring Salary Range: $106,700-$135,550

Locations: 1100 W 116th Ave, Westminster, CO, 80234, US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.