Regional Director of Operations
Southern Orthodontic Partners
Date: 8 hours ago
City: Tampa, FL
Contract type: Full time

Description:
Role: Regional Director of Operations
Job Type: Full-time, Exempt
Reports To: Vice President of Operations
Location: West FL Market
Description:
The Regional Director of Operations role is responsible for providing operational leadership, direction and administration to assigned practices within a geographic territory. The role ensures operational effectiveness and holds P&L responsibility in assigned region.
We Are Looking For People Who Are:
Minimum Requirements:
Role: Regional Director of Operations
Job Type: Full-time, Exempt
Reports To: Vice President of Operations
Location: West FL Market
Description:
The Regional Director of Operations role is responsible for providing operational leadership, direction and administration to assigned practices within a geographic territory. The role ensures operational effectiveness and holds P&L responsibility in assigned region.
We Are Looking For People Who Are:
- Flexible
- Committed
- Improvement focused
- Team focused
- Fun
- Curious
- Relationship focused
- Listeners who relate with people
- Self-Starters
- Eager to learn new skills
- Knowledge of the Orthodontic Industry and practice dynamics
- Collaborates with practice leadership to implement top-line growth initiatives, manage expenses, and execute operational plans
- Participates in the budget preparation process and implement practice improvements
- Oversees local practice administrators and key team members to serve as a valuable resource in developing and executing their practice level goals and support achieving annual budget with long-term success and growth of each practice and the Region
- Applies data centric approach using KPI’s to understand the business and growth drivers, collaborating with VP of Operations and implements performance improvement goals and initiatives at each practice
- Serves as a liaison between VP of Operations and practices to ensure the practice is receiving adequate corporate support for success in each functional area
- Develop relationships and lead monthly meetings with key stakeholders in the Region-with a key focus on partner Doctors
- Ensures high quality patient care and compliance remain top priorities at each practice; develops and collects data that supports the maintenance of key quality metrics
- Willingness to travel 50% of the week to each practice location offering face-to-face support and guidance; seeks to listen and understand practice feedback
- Ensures compliance with applicable government laws, rules, regulations and (SOP or Company) policies and procedures
- Possess strong management skills with the ability to mentor, coach, and lead team members without a direct reporting relationship
- Serves as a cultural leader of excellence in region; monitors and manages team morale
- Consults with Human Resources as necessary in employee relations and team member engagement matters
- Cross-functional team approach with operations, human resources, finance, and business intelligence
- Gathers, analyzes, and presents data with useful metrics to leadership team
- Strong management skills with ability to mentor, coach, and lead team members without direct reporting relationship
- Helps support office refresh and redesign for improved experiences and workflows
- Performs other duties as assigned.
- *Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.
- Experience with managing budgets, delivering information from P&L statements delivering strong results within a growth-oriented organization
- Effective written, verbal, and electronic communication that is professional in both content and delivery
- Ability to gain trust and respect of the doctors, teams, and peers
- Excellent organizational and multi-tasking skills
- Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise
- Establishes and maintains strong working relationships with various stakeholder groups
- Ability to maintain confidentiality
- Computer proficiency in Outlook, Word, Excel, and PowerPoint
- Practices shared accountability with other functional areas of the business
- Agility by adapting as needed in role to changing priorities
- Strong financial aptitude with ability and interest in taking full ownership over the Region’s P&L
- Ability to work on development plans with admin, treatment coordinator, clinical, practice manager, and Doctor
Minimum Requirements:
- Bachelor’s Degree in Business, Healthcare Administration, or related field (or equivalent work experience)
- 5+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, and coaching)
- 7 years relevant work experience
- Flexible schedule
- Valid driver’s license
- 3-5 years of experience in dental industry, preferably orthodontics
- Familiarity with orthodontic practice management systems
- Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
- Robust 401k plan, including a company match up to 4%
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