Receptionist - Bilingual In Spanish

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

We are looking for a receptionist to join our headquarters in Buena Park. The ideal individual will be bi-lingual in English and Spanish.

Responsibilities

• Assist senior-level managers and executives by screening calls prior to providing the information.
• Assist Sr. Receptionist with creating and maintaining the work schedules for Front-Desk Receptionists.
• Assist employees with conference room requests via email.
• Write and distribute emails as needed.
• Answer and transfer calls to the proper department.
• Keep all files up to date and organized in the front desk area.
• Perform other duties as assigned or requested by the executive assistant.
• Stay current on emails and Teams messages to stay informed.
• Receive and log all incoming FedEx, Amazon, Staples, DHL, and USPS packages.
• Notify employees about the arrival of their packages via email.
• Send emails to notify the Front Desk team of when the executives arrive or when they are in the office.
• Buzz in the executive team when they enter the lobby.
• Relay reminders to the executive and administrative assistant as needed.
• Ensure that visitors sign in and notify the appropriate person of their arrival.
• Ensure that employees who do not have a badge sign in.
• Distribute visitor badges to out of state employees who are visiting the office.
• Follow up with visitors and employees who are borrowing visitor badges and remind them to return their badge.
• Ensure that the incoming mail is being distributed to the appropriate department based on the content of the mail.
• Stamp and seal any outgoing mail and charge to the correct department.
• Receive emails from the executive and administrative assistant, read instructions, and properly prepare documents for executives’ signature.
• Keep track of FedEx packages that the front desk team sends to executives until completed.
• Maintaining the inventory of supplies fully stocked for the front desk.
• Follow up on pending items such as expected packages, mail, or reminders.
• Maintain clear communication between the front desk team via email and Teams.
• Assist the executive and administrative assistant in printing, scanning, and filing.
• Maintain a professional demeanor under fast pace working environment.
  
  

Qualifications

• High School diploma or General Education Diploma (GED)
• Excellent written and verbal communication skills in English and Spanish is required
• Possess experience interacting with all levels of management and staff, outside clients, and vendors
• The key characteristics this individual must possess are excellent phone etiquette, being detail-oriented and well organized
• Ability to have sensitivity to confidential matters, work well with others, multi-task, and thrive in a fast-paced environment
• Knowledge and experience with MS Office such as Excel, Word, PowerPoint, and Outlook
• Exceptional attention to details
  
  

Perks & Benefits

• Medical, Dental & Vision Insurance
• 401K Plan with Match
• Employee Stock Purchase Plan
• Paid Vacation / Sick Leave
• Hybrid Work Schedule
• Tuition Assistance
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!
  
  

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this (Non-exempt hourly rate)role ranges from ($23.00 USD to $25.00 USD). Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience.In addition, Ria Money Transfer offers comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more.

Ria Money Transfer is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.