Receptionist

Description

Job Title: Receptionist

Department: Administrative & General

Reports To: Executive Assistant

Status: Non-exempt

Overview

We are seeking a professional and organized Receptionist to serve as the first point of contact for our corporate office, ensuring smooth operations and a welcoming environment.

Job Summary

The Receptionist will be responsible for managing front desk operations, answering and directing phone calls, ordering office supplies, and overseeing general office management tasks. This role requires basic computer proficiency, excellent communication skills, and a proactive approach to maintaining an efficient and professional office environment.

Key Responsibilities

Guest and Visitor Support: Greet visitors, clients, and vendors, ensuring a positive first impression and providing assistance as needed.

Phone Management: Answer, screen, and direct incoming calls in a courteous and professional manner, addressing inquiries or transferring calls to appropriate staff.

Office Supply Management: Monitor inventory, order office supplies, and ensure timely delivery while staying within budget guidelines.

Office Management: Maintain a clean and organized office, coordinate mail and courier services, and assist with scheduling meeting rooms or office events.

Basic Computer Skills: Perform basic administrative tasks such as data entry, email correspondence, and updating internal records using Microsoft Office Suite (Word, Excel, Outlook).

Support Staff: Assist management team with ad-hoc administrative tasks, such as preparing documents or coordinating schedules.

Other Duties: Handle additional tasks as assigned to support the overall operations of the corporate office.

Qualifications

• High school diploma or equivalent; an associate’s degree in business, or a related field is preferred.
• 1-2 years of experience in a receptionist, administrative, or customer service role preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Excellent verbal and written communication skills with a professional and friendly demeanor.
• Strong organizational and multitasking abilities to manage competing priorities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Reliable, punctual, and able to work independently or as part of a team
  
  

Key Skills

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and other office software.
• Ability to manage multiple tasks and meet deadlines.
• Strong interpersonal and communication skills.
• Discretion and confidentiality in handling sensitive information.
  
  

Work Environment

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.

I HAVE REVIEWED AND UNDERSTAND THE JOB DESCRIPTION PROVIDED ABOVE AND ACKNOWLEDGE THAT THE TASKS MAY BE MODIFIED OR CHANGED AS NEEDED. I ACCEPT RESPONSIBILITY FOR STAYING INFORMED ABOUT ANY MODIFICATIONS AND/OR CHANGES TO THIS JOB DESCRIPTION.

I CONFIRM THAT I AM ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION.