Quality, Risk and Compliance Manager

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth.

Position Overview

The Manager of Quality, Risk, and Compliance will assist the Great Falls Hospital and Clinic (System) wide operations in these areas. Quality efforts on behalf of patient satisfaction, safety, and investigations are common and have follow up and data management. Risk leadership will manage reporting and notable opportunities that arise from the patients, staff, and other modes of communication. Risk collaborates and leads safety programs to guide the staff and facility in a just culture environment to encourage reporting of events and safety concerns to detect, monitor, prevent, organize, measure, investigate, report, and manage patient adverse events, malpractice claims, incident reports, and other indicators of potential patient, provider, visitor, or staff harm. The overall goals of the manager to the department are the improvement of the work environment through quality assessment, just culture, timely event reporting, managing data and trends with the development of strategies to develop solutions to improve quality, mitigate, reduce, and avoid safety and harm occurrences wherever possible.

Education

• Bachelor of Science in Nursing, required
• Master of Science in Nursing, preferred.
  
  

Experience

• Administrative experience including experience with Microsoft Office (PowerPoint), required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• This is an advanced nursing role, and a broad spectrum of knowledge is necessary. Previous experience working in a capacity for risk, quality, process improvement; data management, and reporting is required.
• HIPAA knowledge and compliance is a must.
• Must be organized and able to adapt to an ever-changing office environment.
• Needs to be highly flexible and motivated individual with independent thinking skills, including the ability to communicate professionally, both verbally and in writing.
• Computer, telephone, and keyboarding skills a must.
• A positive attitude towards healthcare team members and diverse patient populations.
  
  

License/Certifications

• Certifications desired in any area that can affect, public health, Risk, Quality, Process or Performance Improvement
• Active Montana RN license is required
  
  

Knowledge/Skills/Abilities

• Positive and influential inter-personal and de-escalation skills are a must
• Computer programs such as Word, Excel, PowerPoint and data management software with the ability to design, lead, and conduct meetings and debriefings.
• Completion of assigned learning by Surgery Partners, CMS or others that affect the department functions and duties.
• Passion to identify the problems, patterns and trends with development of resolutions that are effective, measurable and give feedback based on re-evaluations and assessments.
  
  

Notice Of Pre-employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Drug Screening
• Health and Immunizations Screening
  
  

About Us

In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.

Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.

About Great Falls

Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity.

Equal Opportunity Employer

Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.