QA & Testing Advisor - Cigna Healthcare - Remote

Candidates who reside within 50 miles of the following locations may be asked to work in person on a hybrid schedule: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ

The QA Technical Tester is responsible for strategizing and implementing QA practices and processes across the Prepay organization. The candidate will be responsible for maintaining and adhering to Safe Agile practices. The candidate will work with the team in designing and ensuring overall integrity of the testing strategy. The QA will also work closely with Software Developers and other testers in small scrum or Kanban teams to deliver the highest quality products in a timely and cost-effective manner. Specific duties and responsibilities include creating, comparing and manipulating data, creating, maintaining and executing test plans and test cases, estimating test efforts, analyzing and communicating test results, defect tracking and participating in day-to-day testing activities. The candidate will also be responsible for ensuring regression test scripts are current and are in the appropriate format for automation.

Responsibilities

• Be a part of an ongoing effort to bring new testing knowledge and methodologies to the team
• Works with business partners and IT staff to establish and maintain a consistent testing methodology
• Identify and prepare complex test data to support the test cases defined by the team
• Design, develop and code SQL programs to execute backend code tests
• Design a comprehensive testing strategy & build test suites
• Design, develop and maintain regression test beds and schedule test cycles
• Leverage the testing process and test tool kit to create re-usable test sets
• Ensure regression scripts are in appropriate format for automation
• Test execution-manual and automated
• Perform UAT of functional requirements
• Utilize appropriate testing tools
• Assist in the coordination of User Acceptance testing (UAT) and End to End (E2E) testing
• Validate and report progress, risks, issues and defects to agile team
• Communicates with business partners and agile team members throughout the project life cycle, to assist and support the design, development and implementation of effective systems and deliverables
• Be an active participant during PI Planning, retrospective and daily stand-up meetings and business demonstrations
• Participate in the review of QA procedures and processes and the development of QA metrics for assessing the quality delivered application software or systems.
• Support all post implementation activities, such as post implementation testing and lessons learned analysis
  
  

Qualifications

• Bachelor’s degree or higher strongly preferred in business or computer science or equivalent work experience required
• 6 + years of experience in testing. Experience with automation testing is highly desirable
• Advanced database experience in SQL server databases and proficiency in Transact SQL required for the following:
• Ability to insert data in a table
• Ability to modify data within a table
• Ability to delete/truncate tables
• Ability to save off copies of tables
• Experience with deciphering complex SQL stored procedures as required
• Extensive QA/Software testing experience in large cross platform testing programs in both WEB (UI) and BE (database) testing
• Exposure to working in Agile/Scrum environment
• Familiarity with AAPS tools and applications a plus
• Working knowledge of automated testing tools and techniques, broad knowledge of business modeling, process engineering, change management and test case generation techniques across the testing lifecycle
• Solid experience in business requirements analysis, test design, defect logging and tracking
• Demonstrated experience in tools such as Selenium WebDriver, Jenkins, GIT, and JavaScript preferred
• Testing/working experience with Healthcare IT and familiarity with Healthcare IT terminology, business functions and processes
• Experience in all aspects of JIRA
• Experience working with business analysts, system analysts and developers for test requirement gathering, acceptance criteria etc.
• Skilled utilizing test formulation tools for test management and operations, to include performance and load testing tools as well as test reporting tools (Zephyr)
• Competent user of the following tools: SAS, Microsoft Visual Studio, ESP job scheduler, Word, Excel, Outlook and PowerPoint
• Knowledge of how to query from PMHS, Proclaim and/or Facets a plus
• Must be able to manage multiple assignments with staggered deadlines
• Excellent interpersonal, communication, presentation and documentation skills
• Strong problem-solving and analytical skills
• Strong team and task management skills
• Self-directed and highly adaptive to changing priorities
• Innovative thinking and possess a keen eye for detail
• Comfortable working independently or as part of a team
• Flexible schedule a must.
• Employees will be required to work some evenings, weekends, or holidays.
  
  

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 94,200 - 157,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.