Program Manager, Integrative Medicine - Orlando Health Cancer Institute

Position Summary

As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary

cancer program consisting of six treatment sites and more than 10 practice locations that serve the region’s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas — including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care — from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review “60 Hospitals and Health Systems with Great Oncology Programs” list.

Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Position Summary

Manages, directs, and coordinates office operations to provide quality patient care services. Supports the department through direct supervision and guidance of integrative medicine practices staff, student interns and volunteers; the oversight of Integrative Medicine departmental services to regional care centers, help promote clinical skill development and related programming integration, and assistance with departmental analytics and projects that promote and support quality patient care and service.

Responsibilities

Essential Functions

• Ensures that all patient care activities and interventions meet established Integrative Medicine professional standards of care as
  
  

outlined in the codes of conduct and ethical practice guidelines of the respective professions and in accordance with any regulatory

requirements.

• Incorporates healing arts staff and programming into the patient care service delivery for the department.
• Assumes responsibility for workload distribution and scheduling of team members to ensure adequate staffing to meet the needs of the patients and families we serve.
• Actively participates in the recruitment, selection, hiring, and training of new staff to ensure effective integration into the team and to the positions they are assigned.
• Responsible for organizing all psychosocial services to the regional care centers.
• Conducts staff coaching and evaluations for the purpose of performance review and goal setting. Conducts counseling and initiates disciplinary action accordingly.
• Works in collaboration with Orlando Health Academic Department and the clinical practice leads to ensure the appropriate placement and supervision of students. Serves as the liaison between the students’ school, the student, and department staff for purposes of general oversight and accommodation.
• Performs necessary evaluations and supervision of students as indicated and in collaboration with the clinical practice leads.
• Participates in the development of research and quality improvement processes to enhance evidence-based practices, promote professional acumen within the organization and in the national professional communities, and promote the full scope of clinical practice among the music therapy staff.
• Represents the department and organization at community events, serving as a subject matter expert and ambassador.
• Provides educational presentations on a local or national level to represent the clinical acumen of the department and organization.
• Manages department resources and expense requests made by staff for patient care supplies that can be purchased from the
  
  

department’s restricted account.

• Participates in and/or leads various committees, task forces, and other facility initiatives related to department goals.
• Serve as a role model for effective leadership and quality customer service by continuously demonstrating Orlando Health’s mission, vision, and values; helps the director align the department with strategic imperatives.
• Assists staff with difficult patient cases by offering guidance and direction for appropriate interventions and support.
• Helps oversee department special events and assist staff as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
  
  

Other Related Functions

• Maintains department records of staff’s mandatory education compliance, such as CPR, CARE, PPD, and professional credentials required for each staff position.
• Serves as the primary timekeeper for the department.
• Facilitates department meetings or other meetings as requested.
• Develops and initiates, in conjunction with the director, leadership strategies for growth and development for the department.
  
  

Qualifications

Education/Training

Master’s degree or higher in psychology, counseling, social work, healthcare administration, or an MBA.

Licensure/Certification

Current professional licensure in a behavioral health field, including but not limited to psychology, counseling, and social work is preferred.

Experience

Two (2) years’ experience in healthcare with demonstrated leadership skills and experience in leading people.