Product Manager Commerce

Overview

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability—and is recognized that way. We’ve been defined as a “mature start-up.” A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.

We’re engineering for the future of retail, and it’s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty.

THE IMPACT YOU CAN HAVE:

The Product Manager is responsible for the value delivery of digital products that continuously and sustainably solve the needs of our business & guests. The Product Manager will build strong, critical relationships with relevant stakeholders to ensure the product roadmap delivers on a set vision with established metrics aligned to the overall enterprise digital strategy. This role will support the development and execution of the strategy for a portfolio of products and partner cross-functionally to ideate, create, and align guest experiences & business goals across all digital touchpoints. This role is directly responsible for the Cart, Checkout, and My Account experiences and plays a critical role in driving conversion outcomes across these guest journeys.

YOU'LL ACCOMPLISH THESE GOALS BY:

• Build strong working relationships with teams across the organization & with key stakeholders to help facilitate awareness and support of business initiatives
• Create and maintain a prioritized roadmap for the product of assigned responsibility
• Own and optimize the end-to-end guest journey across Cart, Checkout, and My Account, with focus on reducing friction and improving conversion.
• Contributes to successful continuous delivery of product roadmaps, within budget and schedule, by identifying risks and developing & recommending mitigation strategies
• Troubleshoots and researches issues related to changing trends, behaviors, or performance to identify what is impacting the business and determine how to address
• Orchestrate cross-functional workstreams to ensure alignment across UX, engineering, analytics, and operations for seamless transactional experiences.
• Manage a team of Product Owners, & Product Analysts jointly focused on the delivery of the product roadmap for a segment of the overall digital guest journey
• Lead an agile scrum team by setting the priority and communicating a clear vision, while ensuring team members are aligned for product backlog management & prioritization
• Contribute to the overall success and lifecycle of the product through all phases from initial design & definition through go-to-market activities & post launch analytics
• Analyze conversion funnels and site behavior across key commerce touchpoints, identifying drop-off points and leading initiatives to improve performance.
• Creates and analyzes regular and ad hoc reporting to monitor business KPI’s and to measure the effectiveness of product enhancements
• Partner closely with UX research, testing and data teams to validate assumptions and prioritize features that drive measurable business value.
  
  

ADDITIONAL RESPONSIBILITIES:

• Build, grow and support Product Owners, & Product Analysts through hiring, coaching, mentoring, and continuous feedback delivery
• Stay informed of consumer, technology, and digital commerce trends to inform future strategy and prioritization required to increase guest satisfaction & revenue
• Identify industry best practices and build applicable partner relationships
  
  

THE ESSENTIALS FOR SUCCESS:

• Bachelor’s degree in Computer Science, Engineering, Business, or related field required
• 5+ years relevant work experience with at least 3+ years in a digital product role and at least 2 years of people management experience.
• Experience in Retail and/or eCommerce operating in a large-scale agile environment
• Exceptional at working with (and analyzing) user metrics and turning them into actionable insights, including the use of A/B testing and analytics platforms.
• Experience in managing geographically distributed teams preferred
• Strong communication skills with ability to align teams on complex decisions
• Curious and highly motivated self-starter who can work effectively across cross-functional teams & independently drive progress toward completion
• Up to date knowledge about the latest trends, innovations and best practices in digital
  
  

PREFERRED QUALIFICATIONS:

• MBA or Master’s degree in strategy, management, or related field is a plus
• Certification in Agile and Scrum development practices is a plus
• Experience in digital user experience, research, and analytics
  
  

The pay range for this position is $119,300.00 - $161,200.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

About

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.