Product Manager

Job Description

Our client is currently seeking an experienced and motivated Product Manager to lead the development and enhancement of Salesforce-based solutions. This pivotal role involves working closely with cross-functional teams to drive business outcomes and enhance customer satisfaction through innovative Salesforce platforms. The ideal candidate will bring a deep understanding of Salesforce products, coupled with a proven ability to solve complex business challenges and a commitment to delivering exceptional user experiences. This position is full-time and will collaborate closely with stakeholders across sales, marketing, and engineering teams to optimize business processes and ensure strategic alignment.

Responsibilities

• Develop and communicate a compelling product vision and roadmap for Salesforce platforms, including Sales Cloud, Service Cloud, Marketing Cloud, and custom applications.
• Partner with internal teams and external clients to gather requirements, prioritize features, and ensure alignment with overarching business objectives.
• Oversee the customization, configuration, and integration of Salesforce solutions in collaboration with engineering teams.
• Identify and address inefficiencies in sales, service, or marketing processes by leveraging Salesforce capabilities.
• Establish key performance indicators (KPIs) and monitor product performance to drive continuous improvement and achieve targets.
• Develop and implement training programs and resources to ensure effective adoption and utilization of Salesforce solutions by all users.
• Ensure that all Salesforce configurations and customizations comply with the highest standards of security, privacy, and operational protocols.
  
  
  

Qualifications

• Minimum 5 years of product management experience, with at least 3 years specifically focused on Salesforce solutions.
• Relevant Salesforce certifications (e.g., Salesforce Admin, Platform App Builder, or Consultant) are highly preferred.
• Bachelor’s degree in Business, Information Systems, or a related field; advanced degrees are a plus.
• Demonstrated hands-on expertise with Salesforce platform capabilities, customization, and integrations.
• Strong analytical skills and proven ability to solve complex problems.
• Exceptional communication and stakeholder management skills.
• Experience managing multiple projects and priorities in a dynamic, fast-paced environment.
• Customer-centric mindset with a track record of delivering value-driven solutions.
• Leadership abilities with experience guiding cross-functional teams.
  
  
  

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.