Product Manager
Vehlo
Date: 19 hours ago
City: Knoxville, TN
Contract type: Full time
Remote

Description
About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We’re out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable —just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we’re reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
Our Dealer Pay product is a fast-growing PE backed payment solution provider in dealership automotive, is seeking a highly analytical and industry-savvy Product Manager Research and Development to lead the exploration of new opportunities that will shape the future of our point-of-sale platform for auto dealerships. This strategic role is responsible for understanding our product in depth, analyzing the competitive landscape, and identifying other dealer focused technologies, solutions, or partnerships that could enhance our offering.
You will play a critical role in defining where our product should go next based on industry trends, competitor analysis, and deep understanding of dealer operations and adjacent technologies. This role bridges product strategy, industry research, and partnership development.
Key Responsibilities:
Industry & Product Research
Qualifications
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.
About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We’re out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable —just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we’re reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package—our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
Our Dealer Pay product is a fast-growing PE backed payment solution provider in dealership automotive, is seeking a highly analytical and industry-savvy Product Manager Research and Development to lead the exploration of new opportunities that will shape the future of our point-of-sale platform for auto dealerships. This strategic role is responsible for understanding our product in depth, analyzing the competitive landscape, and identifying other dealer focused technologies, solutions, or partnerships that could enhance our offering.
You will play a critical role in defining where our product should go next based on industry trends, competitor analysis, and deep understanding of dealer operations and adjacent technologies. This role bridges product strategy, industry research, and partnership development.
Key Responsibilities:
Industry & Product Research
- Become an expert in our existing platform and its value to auto dealerships
- Conduct ongoing research into automotive retail technology trends, regulatory shifts, and dealership operational needs
- Identify adjacent industries or technologies (e.g., DMS, inventory management, compliance, F&I tools) that could influence our roadmap
- Track and analyze competing POS systems and other relevant platforms in the automotive industry
- Maintain up-to-date competitor profiles: features, pricing, integrations, support, and market presence
- Identify where we lead and where we lag; translate this into clear, actionable insights
- Propose product enhancements, feature expansions, or integrations based on data-driven insights
- Identify potential technology or data partnerships that could improve the dealer experience
- Collaborate with product and executive teams to prioritize R&D insights into the product roadmap
- Work closely with product, sales, marketing, and customer success teams to validate research findings
- Provide detailed briefs and strategic input that help shape GTM strategy and positioning
- Serve as a thought leader internally on where the dealership tech landscape is headed
Qualifications
- 5+ years of experience in product strategy, business research, or competitive intelligence, ideally in SaaS or B2B technology
- Strong understanding of the automotive retail space or willingness to become a subject matter expert quickly
- Strong understanding of point-of-sale payments industry
- Experience in a fast paced growing, PE backed organization
- Proven ability to distill complex market and competitor information into strategic insights
- Excellent communication skills with experience influencing product direction
- Comfortable working independently and across teams in a fast-paced environment
- Highly organized, inquisitive, and resourceful
- Experience in the auto dealership technology ecosystem (DMS, F&I, CRM, inventory platforms)
- Familiarity with product management or product marketing
- Previous experience sourcing and evaluating potential B2B partnerships
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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