PRODUCT DOCUMENTATION SPECIALIST

At Thorne we make products that matter - ones that make people's lives better. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions.

POSITION SUMMARY: The Product Documentation Specialist follows established procedures to coordinate and perform activities involved in the transfer of critical product formulation and manufacturing methods for the creation and maintenance of Master Formulas (MFs), Master Manufacturing Records (MMRs), Finished Product Specifications (FPSs), Label Change Orders (LCOs), Label Specifications (LSs), Component Specifications (CSs), Outside Contract Manufacturers (OCMs), Raw Material Specifications (RMSs), Bill of Materials (BOMs), and Product Master Files (PMFs). The Product Documentation Specialist plays a critical role in ensuring the consistency and quality of product through the accurate and efficient maintenance and tracking of product changes.

RESPONSIBILITIES – Satisfactorily performing and/or achieving the following Responsibilities are essential duties of the job.

• Works closely with various departments including Engineering, Medical, Production, and Quality to develop, maintain, and manage changes to the product formulas of all products produced by or for Thorne (including products made for contract customers).
• Collaborates in real time with Engineering, Medical, Production, and Quality personnel to create or edit documents.
• Serves as a liaison in urgent and complex issues for Engineering, Marketing, Medical, Planning, Procurement, Production, and Quality.
• Performs new product and new item setup, formula changes, and product discontinuance tasks through change control system and Thorne’s Manufacturing Resource Planning (MRP) software (Microsoft Dynamics NAV), ensuring all applicable individuals are notified.
• Develops, verifies, and maintains MMRs, ensuring correct information is represented.
• Develops, verifies, and maintains FPSs, ensuring correct information is represented.
• Develops, verifies, and maintains additional specifications, including raw materials, packaging components, labels, outside contract manufacturing (OCM), and empty capsules.
• Creates department training materials, such as Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Evaluates CM checklists to ensure scope meets correct process and/or documentation requirements for implementation.
• Assists with ongoing implementation tasks related to NAV, including continued testing and system verification.
• Generates and manages the change process for any approved changes ensuring that revisions to formulas and BOMs are accurate and up-to-date.
• Organizes and leads meetings for determining solutions and proposes ideas for implementation.
• Manages personal and team priorities for special projects and urgent tasks.
• Evaluates risk and the ability to address random urgencies regardless of prior knowledge and completes the task before escalation.
• Performs special projects and other Program Office duties as they arise.
  
  

What You Need

• Highschool diploma or GED required. Associates Degree preferred.  Excellent organizational and communication skills with verbal and written fluency in English. Ability to document and present work in a clear and concise manner.
  
  

What We Offer

At Thorne, we offer employees the chance to work with great people on exciting projects, with opportunity for growth. We also provide a full range of benefits for you and your eligible family members, such as:

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities
• A safe and clean work environment
  
  

A Little Bit More About Us.

Thorne is the leader in science-backed health and wellness solutions committed to helping individuals live healthier longer. As the top recommended clinical brand by healthcare practitioners, Thorne offers a comprehensive range of products including nutritional supplements and health tests designed to meet the unique needs of individuals at every stage of life. Founded in 1984, Thorne products are formulated with the highest-quality ingredients, supported by clinical research, and rigorously tested to ensure purity, potency, and efficacy. Thorne is the only supplement manufacturer that collaborates with Mayo Clinic on health and wellness research and content and is trusted by 47,000+ health-care professionals, thousands of professional athletes, more than 100 professional sports teams, multiple U.S. National Teams, and more than five million consumers. For more information, visit Thorne.com

THORNE IS AN EQUAL OPPORTUNITY EMPLOYER